The Future of Quality

Quality Throughout - 2015 Future of Quality Report

2015 FoQ Report CoverIn the 2015 Future of Quality Report, learn from more than a dozen experts in a variety of industries and areas of quality what their thoughts are on the future of quality.

Read the complete 2015 study for details and analysis from experts including ...     

  • Noriaki Kano
  • Stephen P. Rosen
  • Jim Davis
  • Devi Shetty 

Emergence - 2011 Future of Quality Study

Emergence - 2011 Future of Quality Study cover

More than 140 people from 33 countries participated in the 2011 Future of Quality Study, identifying the top eight forces that have emerged to shape the future of quality. Read the complete 2011 study.


International Academy for Quality logoThe 2011 Future of Quality scenarios were taken from "Prognostications," a report by Greg Watson for the International Academy for Quality

Evolving to the Future

JQP Volume 34 Issue 3The October 2011 Journal for Quality and Participation discusses ASQ's 2011 Future of Quality study. Subscribers will find an overview of the results and perspectives from Harry S. Hertz, Robert E. Cole, Joal Teitelbaum, and Kostas N. Dervitsiotis.

Also see this issue's open access article,
"The Writing Was on the Wall, but We Thought it Was a Forgery" (PDF).

Around the Bend

QP COVER OCTOBER 2011This article from the October 2011 issue of QP discusses eight factors identified in the Future of Quality Study that will change our world. Also included is a link to an audio interview with ASQ CEO Paul Borawski.

The 2008 Future of Quality Study 

Evolving Roles for Quality Experts 

Internal Consulting Survey Report

See results from a survey by ASQ and the Association of Internal Management Consultants (AIMC) exploring the expanding role of quality management within organizations. This report covers:  

  • Areas ranked highest in importance for quality professionals
  • Competencies ranked highest for addressing future responsibilities
  • Percentage of participating organizations with formalized approaches for addressing cross-organization issues
  • Performance measurement categories in use
  • Future challenges and the skills quality professionals will need

A Leadership Prescription for the Future

By special arrangement, The Conference Board Quality Council offers ASQ members two excerpts from A Leadership Prescription for the Future of Quality, a report on the evolution of quality and the changing roles of quality professionals.

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Join the Conversation

Learn more about the challenges facing quality in the months and years to come, and connect with other professionals facing the same challenges.

Participate in the Future of Quality Network.

Lessons and Trends Since 1995

Read "New Horizons: Quality for a Better Future," in which Gregory Watson shares lessons learned and trends observed since 1995, when ASQ began its series of looks ahead.  


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ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.