- Gregory H. Watson
- Deborah Hopen
- Harry S. Hertz
- David Luther
- Download No Boundaries, ASQ's 2008 Future of Quality Study
- Read "What's Up?" from Quality Progress, featuring a concise summary of the 2008 study
- Watch and listen to ASQ CEO Paul Borawski as he discusses the 2008 study
Emergence - 2011 Future of Quality Study
More than 140 people from 33 countries participated in the 2011 Future of Quality Study, identifying the top eight forces that have emerged to shape the future of quality.
Read the complete 2011 study for details on the eight forces and analysis from experts including ...
Prognostications
The 2011 Future of Quality scenarios were taken from "Prognostications," a report by Greg Watson for the International Academy for Quality.
Evolving to the Future
The October 2011 Journal for Quality and Participation discusses ASQ's 2011 Future of Quality study. Subscribers will find an overview of the results and perspectives from Harry S. Hertz, Robert E. Cole, Joal Teitelbaum, and Kostas N. Dervitsiotis.
Also see this issue's open access article,
"The Writing Was on the Wall, but We Thought it Was a Forgery" (PDF).
The 2008 Future of Quality Study
Evolving Roles for Quality Experts
Internal Consulting Survey Report
See results from a survey by ASQ and the Association of Internal Management Consultants (AIMC) exploring the expanding role of quality management within organizations. This report covers:
- Areas ranked highest in importance for quality professionals
- Competencies ranked highest for addressing future responsibilities
- Percentage of participating organizations with formalized approaches for addressing cross-organization issues
- Performance measurement categories in use
- Future challenges and the skills quality professionals will need
A Leadership Prescription for the Future
By special arrangement, The Conference Board Quality Council offers ASQ members two excerpts from A Leadership Prescription for the Future of Quality, a report on the evolution of quality and the changing roles of quality professionals.
Join the Conversation
Learn more about the challenges facing quality in the months and years to come, and connect with other professionals facing the same challenges.
Participate in the Future of Quality Network.
Lessons and Trends Since 1995
Read "New Horizons: Quality for a Better Future," in which Gregory Watson shares lessons learned and trends observed since 1995, when ASQ began its series of looks ahead.
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