Read a short introduction to the Baldrige Award.
After its flagship hospital received a Baldrige Award in 2006, North Mississippi Health Services deployed the Criteria for Performance Excellence throughout the rerganization. Focusing on its five critical success factors, the system received the Baldrige in 2012.
Mark L. Blazey's Insights to Performance Excellence helps leaders, performance excellence examiners, and organization-improvement practitioners to understand the Criteria for Performance Excellence and the linkages and relationships among the Items.
The 2013-2014 Criteria for Performance Excellence features renewed focus on innovation, intelligent risk, and strategic priorities; social media; operational effectiveness; and work systems and core competencies. Three versions are available:
Also find free criteria booklet content and other information on the Baldrige Program’s Website.
Read the November 14 press release from the Baldrige Performance Excellence Program.
MESA Products is a repeat Baldrige recipient, having first received the award in 2006.
Read the case study.
The flagship hospital of North Mississippi Health Services received the Baldrige Award in 2006.
Read the North Mississippi Medical Center case study.
The Alliance for Performance Excellence has launched the Baldrige Resource Library Blog with the support of the Baldrige Foundation and ASQ. Blog articles feature resources on performance improvement contained in the Baldrige Resource Library.
Download the 2011-2012 Criteria for Performance Excellence from the Baldrige Performance Excellence Program website.
The criteria offer a framework for understanding performance management and cover seven key areas:
Julia K. Gabaldon, founding CEO of Quality New Mexico, hosts Performance Excellence USA, a radio program that showcases best practices from organizations committed to performance excellence and to enhancing U.S. competitiveness. See ASQ's audio archive of Performance Excellence USA.