Baldrige Award

Learn the Basics

The Malcolm Baldrige National Quality Award is the nation's highest Presidential honor for performance excellence.

Four Organizations Receive 2015 Baldrige Award

Baldrige Award CrystalA November 17 press release from the U.S. Secretary of Commerce announced that four organizations from four different sectors are recipients of the 2015 Malcolm Baldrige National Quality Award:

Baldrige for Leaders

H1510-MLearning about the Baldrige Criteria for Performance Excellence, senior leaders must be able to read it, ask questions, and role model the learning. This book is focused on helping leaders understand why each part of the criteria is important.

St. David's HealthCare Case Study

St. David's ERWhen St. David’s HealthCare first adopted the Baldrige criteria, leaders shaped a culture of quality and performance excellence. Once immersed, leaders used it as a tool to help align and improve key performance measures, winning the national award in 2014. Click here to read this case study.

2015-2016 Baldrige Excellence Framework

T1541-KCThe 2015-2016 Baldrige Excellence Framework includes the Criteria for Performance Excellence and features a renewed focus on managing all the components of your organization as a unified whole; managing change; and dealing with data analytics, data integrity, and cybersecurity. 

Three versions are available: 

Also find free criteria booklet content and other information on the Baldrige Program’s Website. 

Organization Diagnosis, Design, and Transformation, Seventh Edition (E-Book)

H1485This book is designed to help leaders and organization architects understand the most detailed level of the Baldrige Criteria for Performance Excellence: the 42 Areas to Address.

Social Responsibility and Performance Excellence

JQP volume 37 issue 1 coverIn the April 2014 Journal for Quality and Participation, Kay Kendall explores how the Baldrige Criteria for Performance Excellence provide a widely accepted perspective on addressing societal responsibility.

Read the open-access article and browse more content from this issue on the importance of integrating social responsibility with performance excellence.  

Baldrige Resource Library 

Alliance for Performance Excellence logoThe Alliance for Performance Excellence, with the support of the Baldrige Foundation and ASQ, maintains a collection of resources on performance improvement.

Visit the Baldrige Resource Library for articles, podcasts, videos, and more.  



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