ASQ Audio Recordings
This web page brings together all of ASQ's audio resources, from its various websites. Most audio content has been converted to compressed MP3 format, playable through your browser, or by right-clicking on the link and selecting to download the file.
Questions, comments or audio contributions - email pbaez@asq.org
| New audio | Description |
|---|---|
Bennie Fowler Interview | ASQ President David Spong talks with Bennie Fowler, Group Vice President at Ford Motor Company. They discuss quality, an enabler of Ford’s success, the leadership of Mulally, the use of Six Sigma, how voice of the customer is essential, and much more. (MP3, 11MB, 20 min) |
Performance Excellence USA
Julia K. Gabaldon, founding CEO of Quality New Mexico, hosts “Performance Excellence USA”. In collaboration with ASQ, The Alliance for Performance Excellence, Baldrige Performance Excellence Program, and Quality New Mexico, Julia and her guests showcase best practices from USA organizations committed to Performance Excellence and to enhancing our nation’s competitiveness.
Episode Guide
2011
Best Practices in Workforce and Customer Engagement
Performance Excellence in MN and NM
Performance Excellence in New Mexico
Performance Excellence in Health Care
Value of Performance Excellence
Creating Raving Customers
Performance Excellence in Small Business
Performance Excellence in Education
Performance Excellence in Government
Baldrige Award Recipients' Best Practices
Mentorship
Performance Excellence in Education
2010
How to Address Baldrige Criteria
2010 Baldrige Award Recipients
Thank You - QNM Members
Excellence in Health Care and Education
How Baldrige Criteria Can Improve Your Organization
Leadership Excellence via Baldrige Examiner Training
Using Systems Approach to Improve Education Outcomes
Baldrige in Community Colleges
Code of Ethics at VA Cooperative Studies Program
Performance Excellence in Small Business
Happy 17th Anniversary, Quality NM
Business Climate in NM & USA
Performance Excellence in FL and TX
Governor Bill Richardson's Accomplishments
Best Practices at Poudre Valley Health System
Best Practices in Manufacturing
Best Practices in Federal Agency
New Mexico Economic Development Initiatives
What Are Your Core Competencies
UNM Anderson School of Management Project
Excellence and Innovation in Health Care
Performance Excellence in Education
Performance Excellence in Government Agencies
Excellence in NM and Cargill Corn Milling
5 Great Quality Tools for Performance Excellence
Inspiration and Innovation in Baldrige in Health Care
Delivering Excellence in the K-12 System
Creating a Culture of Excellence
Maintaining a Customer Focus
2009
Personal Excellence - Becoming a Better You
Performance Excellence in MN, MD, and MO
2009 Baldrige Award Recipients
What's Right with New Mexico Schools?
Implementing Measureable Ethics Best Practices
Leadership Perspective on the Future of Quality
Continuous Improvement in Education
Royalty Life Records - The Challenges of Excellence
Excellence in Iowa and Coral Springs
State Baldrige Program Benefits
Baldrige in Education Award Recipient
An Overview of the Baldridge Process, Framework, and Benefits
What to do "When Growth Stalls"
Healthcare, Manufacturing and Service Award Recipients
Q&A Between Award Recipient and New Practitioner