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|Bennie Fowler||ASQ President David Spong talks with Bennie Fowler, Group Vice President at Ford Motor Company. They discuss quality, an enabler of Ford’s success, the leadership of Mulally, the use of Six Sigma, how voice of the customer is essential, and much more. (MP3, 11MB, 20 min) |
Tangled Mess: Richard J. Schonberger explains how better production designs can improve in-process and outgoing quality. May 2012.
Email Matters: Alec Milton talks about how one company tamed email and turned it into a time-saving, cost-cutting project management tool. March 2012.
The Power of Positive: Frank C. Johnston and Duane P. Beck discuss positive psychology and lean Six Sigma. February 2012.
Safe and Secure: Coauthors Bill Scott and Mark Krempley present a case study on a federal agency’s approach to evaluate risk and apply resources to maximize risk reduction. January 2012.
Around the Bend: Paul Borawski introduces the 2011 futures study. October 2011.
Site Seeing: Ron S. Kenett talks about a new approach to risk management. September 2011.
Quality Helps Kick Cancer: Russell L. Roberson explains how he used quality tools and methods in his fight with cancer. August 2011.
LinkedIn or Lose Out: Wayne Breitbarth discusses the benefits of becoming active on LinkedIn. July 2011.
Organize How You Innovate: Natalia Scriabina shows how ISO 9004:2009 provides the structure to innovate more effectively. June 2011.
Polish Up on Quality Lessons: Joe Conklin offers career tips in his Career Corner column. June 2011.
Getting on Track: John E. "Jack" West discusses how the social responsibility standard allows quality professionals to lead organizations in the right direction. May 2011.
Leveling the Playing Field: Linda Wawrzyniak shows how everyone benefits when quality and sports cross paths. April 2011.
In a Perfect World: Former U.S. Treasury Secretary Paul O’Neil explains why good enough doesn't cut it. June 2009.
Julia K. Gabaldon, founding CEO of Quality New Mexico, hosts Performance Excellence USA. In collaboration with ASQ, The Alliance for Performance Excellence, Baldrige Performance Excellence Program, and Quality New Mexico, Julia and her guests showcase best practices from organizations committed to performance excellence and to enhancing U.S. competitiveness.
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