ASQ - Innovation Division

The Source of Innovation: Empathy, Gifts, the 10 Principles

Abstract: According to a 2014 article in the Harvard Business Review, we are rapidly entering a third era of management: the age of empathy. This presentation will describe the relationship between empathy and innovation from the perspective of new research and 10 specific principles that can be put into practice. In the second half, attendees will participate in a hands-on exercise where they will learn how to tune in to empathy to discover their gifts, while simultaneously helping others recognize their gifts. This session will be useful to anyone who manages a workgroup, or is involved in education or training efforts.

Keywords: 2015 Innovation Conference

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