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After its flagship hospital received a Baldrige Award in 2006, North Mississippi Health Services deployed the Criteria for Performance Excellence across the rest of the organization. Focusing on its five critical success factors, the system received...
Keynote speakers for the 2013 Advancing the STEM Agenda Conference, to be held June 3-4, include Paul D. Plotkowski, Grand Valley State University; Reginald McGregor, Rolls-Royce Corporation; Carrie Houtman, The Dow Chemical Company; and Glenn...
The ASQ Future of Quality study has for years pointed to globalization as a major force that is shaping the future. Twenty years ago globalization was a huge opportunity. Thirteen years ago globalization felt like a threat. By 2011 globalization...
Nissan is recalling of one of its most popular models over a fault that could result in the steering wheel coming off in the...
The quality gap between Chrysler Group's vehicles and those of Japanese automakers has become so small that it no longer...