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Case Study: Pewaukee School District (WI)

See how the Pewaukee School District has used the Baldrige framework and examiner feedback as it has embraced a systematic problem solving culture over the past ten years, resulting in innovative solutions for serving students, as well as a 2013...

The Influence of Senior Leaders in Successful Change

Rick Maurer's article in the July 2014 issue of Journal for Quality and Participation discusses the findings of two surveys indicating that the direct presence of senior leaders can influence the effectiveness of change initiatives.

Learning About Social Media With ASQ Bloggers

Maybe you’ve heard that blogging or using social media can help further your career and business. This month, ASQ Influential Voices bloggers are sharing their thoughts on the benefits of blogging and social media use–and where to start...