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How Does Quality Fit Into Social Responsibility?

This is a guest post by Greg Allen, an environmental scientist at the U.S. Environmental Protection Agency.  He has degrees in biology, engineering management, and is nearing completion of a doctoral degree in organizational leadership.  His...

Celebrating Teamwork

An article in the October 2014 issue of the Journal for Quality and Participation shows how the International Team Excellence Award (ITEA) Process promotes the use of teams and the problem-solving criteria in a way that energizes organizations to...