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ASQ - The Global Voice of Quality

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ASQ™ TV: Creating a Global View of Quality

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ASQ™ TV: Taking a Deeper Dive Into Root Cause Analysis

Root cause analysis can be used to find the crux of any problem in virtually any setting.

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August Roundup: Creating a Performance Culture: What Not To Do

Performance culture continues to be a popular topic.  Last month, ASQ Influential Voices blogger James Lawther asked the question, does culture drive behavior and performance?  He concluded it does, yet it doesn’t create a culture of high...

Amazing Audits

A new approach that incorporates the Kano model can help you evaluate the performance of your quality audit programs.

A Hard Look at Software Quality

Software quality is a key challenge for organizations because of its impact on final costs. At the same time, software quality can be a competitive differentiator an organization can offer to its customers.