Armand V. Feigenbaum—the man who coined the term "total quality control," now known as total quality management (TQM)—died on Wednesday, Nov. 12. Read about his career and contributions to quality.
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This is a guest post by Lorri Hunt, a U.S. technical expert and task group monitor for the next revision to ISO 9001. She is an ASQ Senior member, an Exemplar Global lead auditor, a frequent contributor to quality publications … Continue...
In the November issue of Six Sigma Forum Magazine, Tewogbade Shakir Adeyemi discusses developing Six Sigma metrics for scorecards in the bank account-opening process. Download the open-access article (PDF).
Copyright 2014 Cable News Network All Rights Reserved The minivan's reputation as a safe ride may take a dent from the...
Cite benefits vs. high cost, complications Copyright 2014 Boston Herald Inc. All Rights Reserved As robotic surgery...
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