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Four Organizations Receive 2015 Baldrige Award

A November 17 press release from the U.S. Secretary of Commerce announced that four organizations from four different sectors are recipients of the 2015 Malcolm Baldrige National Quality Award: MidwayUSA, Charter School of San Diego, ...

November Is World Quality Month — Ideas For Celebrations

Join the Global Quality Community in celebrating the 6th annual World Quality Month in November.  World Quality Month provides a platform for acknowledging the efforts and accomplishments of quality and all who work to make it happen. By this time,...

How Does Knowledge Management Complement Quality?

Arun Hariharan is a quality, knowledge management, and performance management practitioner. He has worked with several large companies and is the founder and CEO of The CPi Coach ( His latest book, The Strategic Knowledge...