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20th Annual International Conference on ISO9000 and QMS
2012 ASQ Lean and Six Sigma Conference

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Meaningful Measurements is Focus of ASQ Healthcare Conference

Achieving and sustaining healthcare quality results with clearly defined measurements is the focus of the 2012 Quality Institute for Healthcare, hosted by ASQ, the leading global community of quality experts. QIHC will take place May 21 – 23 at the...

Measuring the Value of Quality

I suspect many of you, like me, are always looking for the fact-based argument for quality. When pressed, I typically fall back on the cost-of-quality (poor quality) argument, and cite the statistics I’ve heard over the years. Twenty cents of...