Some real-world examples of institutions using quality tools and processes to improve student performance.
Business School Improves Learning, Research, and Placement Measures With TQM (PDF, 385 KB)
A cross-functional team at RIMS, a graduate business school in India, used TQM principles to improve measures of learning, faculty research, and graduate placement. The team earned the “Award of Distinction” in the 2010 Education Team Excellence Award process.
February 2011
ISU’s Facilities Planning and Management Organization Uses State Award as Guidepost on Quality Journey (PDF, 178 KB)
The facilities planning and management operation at Iowa State University is one of only three organizations in the past 10 years to earn the Baldrige-based Iowa Recognition for Performance Excellence gold award.
CQPA Certification Provides Competitive Edge for New Grads (PDF, 289 KB)
With unemployment rates hovering around 10 percent, opportunities are scarce in nearly every field. At Brigham Young University (BYU) in Provo, UT, statistics majors are discovering a competitive edge by earning ASQ’s Certified Quality Process Analyst (CQPA) certification.
Quality Approaches in Higher Education (PDF, 3.1 MB)
Three articles: 1) Many universities now sponsor Centers of Teaching and Learning (CoTLs) as a key strategy for improving student learning. 2)
Faculty in the Organizational Leadership and Supervision program at the University of Houston developed cooperative, multi-class projects that challenge static and passive learning patterns in traditional methods of instruction. 3)
Engaging multiple stakeholders to ensure college access and success for all.