Use lean to make your hospital or clinic work more efficiently. By eliminating non-value-added activities and waste, you can focus your time and resources on improving patient care.
In less than three years, using techniques adapted from Toyota Production System, the Pittsburgh Regional Healthcare Initiative slashed the number of reported central line-associated bloodstream (CLAB) infections by more than 50%. The rate per 1,000 line days (the measure hospitals use) plummeted from 4.2 to 1.9.
ASQ has the resources you need to get started with lean. Research, read, learn, train, or network your way to improving healthcare quality.
"Through lean you can free up the capacity to meet the new demand."
- Kimberlee Haskins, director of organizational development, Mercy Medical Center, Cedar Rapids, Iowa, explaining how lean is about listening to the voice of the customer, not just cutting costs.