Quality in Healthcare

Library

Books

Root Cause Analysis and Improvement in the Healthcare Sector - Andersen, Bj�rn; Fagerhaug, Tom; Beltz, Marti (2010)
Guidelines for Auditing Process Safety Management Systems, Second Edition - Center for Chemical Process Safety (CCPS) (2011)
Connected for Health - Liang, Louis L., Editor (2011)
Lean Hospitals - Graban, Mark (2011)
Potent Medicine - Toussaint, John MD (2013)
Facilitation at a Glance! Third Edition - Bens, Ingrid (2012)

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Standards

Environmental management - Life cycle assessment - Requirements and guidelines - (2006)
Vocabulary for Risk Management (U.S. Adoption of ISO Guide 73:2009) - (08-Apr-11)
IWA-1:2005 Quality management systems: Guidelines for process improvements in health service organizations - (28-Jul-06)

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Articles

Control Charts Based on the Exponential Distribution: Adapting Runs Rules for the t Chart - Santiago, Eduardo; Smith, Joel (01-Apr-13)
Authority and Responsibility: The Managerial Potential Hidden Within the Difference Between the Two - Shetach, Ana; (01-Apr-13)
Perspectives of a Clinical Nurse Specialist About Improving the Quality of Nursing Services - Seitz, Susan (01-Apr-13)
Quality Quandaries: Shortening the Throughput Time of a Hospital's Billing Process - Schoonhoven, Marit; Lubbers, Caroline; Does, Ronald J. M. M. (01-Apr-13)
Bonus article: “The Exchange Strategy for Managing Conflict in Health Care” - Dinkin, Steven; Filner, Barbara ; Maxwell, Lisa (01-Apr-13)
Quality in the First Person: Keeping It Continuous - Nicholas, Mary (01-Feb-13)

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Journals

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(PDF, 4.7 MB)

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