Daily Check-in for Safety: From Best Practice to Common Practice (PDF, 2.87 MB)

Successful Transformation
Sustaining Lean in Healthcare Involves Engaging Physicians in a Lean Culture
(PDF, 2.87 MB)

The First Step: Understanding the Link Between Starting Point and Process for Quality Improvement and Success (PDF, 2.87 MB)

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• One Good Idea: Flurry of Inactivity - Markovitz, Daniel (01-Dec-11)
• Tribal Quest - Dew, John (01-Dec-11)
• The Effect of the Work and Physical Environment on Hospital Nurses' Perceptions and Attitudes: Service Quality and Commitment - Janakiraman, Ramkumar; Parish, Janet Turner; Berry, Leonard L.; (01-Oct-11)
• The Role of Quality Measures in Pre- and Post-Decision Analysis of an Organizational Change - Gray, Edward H.; Gray, Irwin; Yodice, Paul C.; Rezai, Fariborz; Fless, Kristin G. (01-Oct-11)
• Quality Measurement in the Healthcare Supply Chain - Smith, Brian K.; Nachtmann, Heather; Pohl, Edward A.; (01-Oct-11)
• Quality Quandaries: Streamlining the Path to Optimal Care for Cardiovascular Patients - Schoonhoven, Marit; Kemper, Benjamin P.H.; Brilleman, Machteld I.; Does, Ronald J.M.M. (01-Oct-11)
• Consumer Decision-Making Strategies and Use of Hospital Quality Measures - Marquard, Jenna; Duffey, Noah; Lin, Qi Ming; (01-Oct-11)
• Introduction to the Second Special Issue on Quality Management in Healthcare - Prybutok, Victor R.; Zhang, Xiaoni (29-Sep-11)
• The Right Stuff - Post, Theron; Schuman, Rosemary (01-Aug-11)
• Operations Excellence: A Multi-Faceted Transformational Approach to Breakthrough Performance - Steed, Airica (29-Jul-11)
• Risky Business - Singer, Donald (01-Jul-11)
• Change Management in the United Kingdom’s National Health Service - Nayahangan, Leizl Joy; Little, Brian; Shevels, Terry (01-Jul-11)
• Maintaining Senior Management Commitment in a Major Health and Human Services Agency - Duffy, Grace L. (16-May-11)
• Healthcare Update Editor’s Note - Anthony Weiss (01-May-11)
• Book Review: Dynamic Capacity Management for Healthcare - Glenn Bodinson (01-May-11)
• Dynamic Staffing and System Capacity: An Overview of New Concepts - Pierce Story (01-May-11)
• 3-D Image Denoising by Local Smoothing and Nonparametric Regression - Mukherjee, Partha Sarathi; Qiu, Peihua; (27-Apr-11)
• Case Study: An Application of Logistic Regression in a Six Sigma Project in Health Care - van der Meulen, Frank; Vermaat, Thijs; Willems, Pieter; (27-Apr-11)
• Coaching as an Approach to Enhance Performance - Taie, Eman Salman (01-Apr-11)
• If You Build It, They Will Come - Levett, James M.; Andringa, Dale J.; Roberts, Peter W. (01-Mar-11)
• Healthcare Update Editor's Note - Anthony Weiss and Glenn Bodinson (01-Feb-11)
• A Lean Transformation - Adrian, Nicole (01-Feb-11)
• Quality Quandaries: Lean Nursing - van Leeuwen, Kim C.; Does, Ronald J.M.M. (01-Jan-11)
• The Effect of Safety Management Systems on Continuous Improvement of Patient Safety: The Moderating Role of Safety Climate and Autonomy - Naveh, Eitan ; Katz-Navon, Tal ; Stern, Zvi (01-Jan-11)
• Trial and No Error - Adrian, Nicole (01-Jan-11)
• Guest Essay: The 2010 Healthcare-Focused Baldrige Recipients - Glenn Bodinson (01-Jan-11)
• Your Opinion: Healthcare's Next Big HIT? - Sears, H. Douglas (01-Nov-10)
• Medication Discharge Planning Prior to Hospital Discharge - Mutsch, Karen Steffan; Herbert, Melisa (01-Oct-10)
• Impact of Quality Management on Hospital Performance: An Empirical Investigation - Carter, Robert E.; Lonial, Subhash C.; Raju, P. S. (01-Oct-10)
• Effects of Physicians’ Feelings of Empowerment & Service Quality Perceptions on Hospital Recommendations - Snipes, Robin L.; Loughman, Thomas; Fleck, Robert A. (01-Oct-10)
• Core Values in Hospitals: A Comparative Study - Belohlav, James A.; Cook, Lori S.; Olson, John R.; Drehmer, David E. (01-Oct-10)
• Jersey Score - Krzykowski, Brett (01-Sep-10)
• Modified Approach - Moran, John W.; Duffy, Grace L. (01-Aug-10)
• In Need of Critical Care: A Call for Wellness Leadership - Hawkins, Mary (01-Jul-10)
• Quality in a Global Healthcare System - Burney, Dr. Robert (01-Jul-10)
• The Power of People in Achieving Performance Excellence - Kendall, Kay; Bodinson, Glenn (01-Jul-10)
• Now What? - Carboneau, Clark; Banks, Jon; Armijo, Tony; Zondlo, John A. (01-Jun-10)
• Clinical Process Standardization Method Using PCAPS (Patient Condition Adaptive Path System) - Tsuru, Satoko; Iizuka, Yoshinori; Munechika, Masahiko (26-May-10)
• The 5 Patient Safety Levels in Health Systems - Neto, Edgard Pedreira de Cerqueira (26-May-10)
• PACU Nursing Staffing: Optimizing Quality and Cost - Kolker, Alexander (25-May-10)