Preparing for Health IT – Laying the Foundation with Quality and Process Improvement

Abstract: On September 15 ASQ and the House 21st Century Healthcare Caucus co-hosted an excellent forum in Washington DC. It was an excellent opportunity to showcase the value of process improvement and change management tools that are contained in the ASQ Body of Knowledge as well as to showcase the work of ASQ members in reducing waste and improving the quality of health care in real-world settings.

Keywords: Healthcare - Process improvement - Information Technology - 21st Century Healthcare Caucus

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