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The Healthcare Division of ASQ strives to engage stakeholders at all levels in improving the efficiency and efficacy of a global healthcare system utilizing a customer focused systems approach by encouraging research, innovation, and the formation of learning partnerships to advance knowledge of healthcare quality.
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Collaborative Learning Networks
Premier is working with 450 hospitals in 39 states, testing different interventions to reduce hospital readmissions, creating specific processes that are working to improve the quality of care and the speed of recovery...
- Filetype: mp3
- Publish date: 2013-05
- Keywords:Healthcare Update Newsletter, continuous improvement, culture of quality, best practices, Patient length of stay, Efficiency, safety
The Healthcare Division Chair’s Progress Report
In his April note, ASQ Healthcare Division (HCD) Chair Joe Fortuna pays tribute to Chris Robinson, the HCD healthcare body of knowledge committee co-chair, who recently passed away. Fortuna also shares a round-up of the division's current volunteer needs...
- Filetype: pdf
- Publish date: 2013-04
- Keywords:Healthcare Update
Rehabbing the Revenue Cycle
Read how change practitioner Kathy Merrill used lean Six Sigma (LSS), kaizen and change management approaches to improve the hospital's billing processes and generate $33 million in revenue...
- Filetype: pdf
- Publish date: 2013-04
- Keywords:Healthcare Update, kaizen, lean six sigma, change management, quality culture,
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