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Building Performance Excellence Using the National Quality Award Framework

by Verardo,Denzil

The award was given in recognition of its broad use of systems management and continuous process improvement, and its corresponding broad-scale improvements in business results...

  • Filetype: mp4
  • Publish date: 2011-04
  • Keywords:Government,Webinar,Process Improvement

In Pursuit of Public Sector Performance Excellence

by Craig A. Anderson

Presented at the Potomac Forum "Performance Management in the Obama Administration Workshop" on November 17, 2009..

  • Filetype: ppt
  • Publish date: 2009-11
  • Keywords:

Public Sector Baldrige Award Winners:

The New Frontier for Performance Excellence

Sharing knowledge across organizations (and borders) is what has always differentiated the open source Baldrige system from other, more limited, proprietary management improvement methodologies. Baldrige best practices are there for the taking. Want proof..

  • Filetype: doc
  • Publish date: 2008-03
  • Keywords:Baldrige National Quality Program

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