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Open Access

Out of Crises: Business Process Management Tools for Turbulent Times

by Mosgaller, Tom

Presented by Tom Mosgaller, Director of Change Management for the Network for the Improvement of Addiction Treatment Services (NIATx) and Past President and Past Chairman of the Board of ASQ..

  • Filetype: flv
  • Publish date: 2009-12
  • Keywords:Process Improvement
Open Access

Birth Certificate Production and Telephone Support Process Improvement

by ASQ Government Division

Process Improvement Case Study..

  • Filetype: doc
  • Publish date: 2009-04
  • Keywords:Process Improvement, Quality Training
Open Access

Florida Department of Revenue Case Study

by ASQ Government Division

Process Improvement Case Study..

  • Filetype: pdf
  • Publish date: 2009-04
  • Keywords:Process Improvement, Quality Training
Open Access

Quality Tools in the USDC Seafood Inspection Program

by ASQ Government Division

Process Improvement Case Study..

  • Filetype: pdf
  • Publish date: 2009-04
  • Keywords:Process Improvement, Quality Training

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