Library

Open Access

Ensuring Quality in Department of Defense Weapon Systems

by Laura Freeman

This webinar Recording will provide a quick overview of the defense acquisition process, focusing on the final stage of testing prior to the fielding of a system...

  • Filetype: mp4
  • Publish date: 2013-09
  • Keywords:Process Improvement

Guidelines For Public Sector Process Certification

by Mallory, Richard;

Process Certification guidelines provide a tool and framework for Government Managers to evaluate their efforts in process improvement, and through evaluation, offer further suggestions on the means and methods of improvement...

  • Filetype: pdf
  • Publish date: 2013-07
  • Keywords:Government, Webinar, Process Improvement
Open Access

The Toyota Kata - Does it have application in Government

by Richard Mallory

Presentation slides: The “Toyota Kata” is heralded by some as the next new thing in quality, because its focus is to teach leaders and workers how to change,..

  • Filetype: pdf
  • Publish date: 2013-07
  • Keywords:Process Improvement
Open Access

The Toyota Kata - Does it have application in Government

by Richard Mallory

Webinar Recording: The “Toyota Kata” is heralded by some as the next new thing in quality, because its focus is to teach leaders and workers how to change,..

  • Filetype: mp4
  • Publish date: 2013-07
  • Keywords:Process Improvement
Open Access

State Lean Government Consortium: Helping Each Other Transform Government Service

by Gary Vansuch

Webinar Recording: This webinar will discuss some of the enhancements that Lean has produced in state government, and will also provide a current status of this Lean Consortium...

  • Filetype: mp4
  • Publish date: 2013-03
  • Keywords:Process Improvement
Open Access

State Lean Government Consortium: Helping Each Other Transform Government Service

by Gary Vansuch

Webinar Presentation Slides: This webinar will discuss some of the enhancements that Lean has produced in state government, and will also provide a current status of this Lean Consortium...

  • Filetype: pdf
  • Publish date: 2013-03
  • Keywords:Process Improvement
Open Access

Creating An Auditable Standard of Quality in Government

by Mallory, Richard

Webinar Recording: This presentation will provide an overview of the problems of quality implementation in government, and the Government Division efforts to promote an auditable standard of quality...

  • Filetype: mp4
  • Publish date: 2012-12
  • Keywords:Process Improvement
Open Access

Creating An Auditable Standard of Quality in Government

by Mallory, Richard

Presentation Slides: This presentation will provide an overview of the problems of quality implementation in government, and the Government Division efforts to promote an auditable standard of quality...

  • Filetype: pdf
  • Publish date: 2012-12
  • Keywords:Process Improvement

Building Performance Excellence Using the National Quality Award Framework

by Verardo,Denzil

The award was given in recognition of its broad use of systems management and continuous process improvement, and its corresponding broad-scale improvements in business results...

  • Filetype: mp4
  • Publish date: 2011-04
  • Keywords:Government,Webinar,Process Improvement
Open Access

Recommendations for Excellence in Government during a Time of Cutbacks

by Mallory, Rich

Many political solutions have been tried to reduce the size of government in past years, and many have failed. One primary reason is that reductions have focused on political issues rather than system management...

  • Filetype: htm
  • Publish date: 2010-11
  • Keywords:Process Improvement

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