Library

Open Access

Enterprise Lean in Minnesota and Beyond

by Baumann, Tom;

Presented by: Tom Baumann, Director, Office of Continuous Improvement, Minnesota Department of Administration..

  • Filetype: flv
  • Publish date: 2010-03
  • Keywords:Webinar
Open Access

Lean in Government Starter Kit Version 2.0

by EPA

The Lean in Government Starter Kit: How to Implement Successful Lean Initiatives at Environment Agencies, Version 2.0 is designed to help government agencies plan and implement successful Lean events. Also see materials at http://www.epa.gov/lean/..

  • Filetype: pdf
  • Publish date: 2010-02
  • Keywords:Quality Training
Open Access

Excellence in Customer Service: Lean Management in the State of Georgia

by Bibbes, Ted

By employing lean concepts and strong project management practices, OCS has introduced rapid process improvement to more than 3,500 state employees in 10 divisions from four separate state agencies...

  • Filetype: flv
  • Publish date: 2009-11
  • Keywords:Webinar
Open Access

Birth Certificate Production and Telephone Support Process Improvement

by ASQ Government Division

Process Improvement Case Study..

  • Filetype: doc
  • Publish date: 2009-04
  • Keywords:Process Improvement, Quality Training
Open Access

Florida Department of Revenue Case Study

by ASQ Government Division

Process Improvement Case Study..

  • Filetype: pdf
  • Publish date: 2009-04
  • Keywords:Process Improvement, Quality Training
Open Access

Quality Tools in the USDC Seafood Inspection Program

by ASQ Government Division

Process Improvement Case Study..

  • Filetype: pdf
  • Publish date: 2009-04
  • Keywords:Process Improvement, Quality Training

Reserve Unit Improves Requisition Process

by Yates, Harry

For Lt. Col. Harry Yates of the 335th Theater Signal Command and his deployment advisor, Capt. George Harris, Lean Six Sigma is having a big impact on the way daily work gets done...

  • Filetype: doc
  • Publish date: 2008-03
  • Keywords:Lean

Lean Six Sigma: How Does It Affect the Government?

LSS has been highly successful in industry, but the government has largely ignored it. This article provides an introduction to LSS and describes how the government can benefit from using LSS thinking" in system acquisition."..

  • Filetype: doc
  • Publish date: 2008-03
  • Keywords:Lean
Open Access

Championing Process Improvement in the Public Sector: Erie County, NY

by Bill Carey

Presented by Bill Carey, Director, Six Sigma, Erie County..

  • Filetype: htm
  • Keywords:Webinar

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