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Open Access

Quality Tools in the USDC Seafood Inspection Program

by ASQ Government Division

Process Improvement Case Study..

  • Filetype: pdf
  • Publish date: 2009-04
  • Keywords:Process Improvement, Quality Training

Reserve Unit Improves Requisition Process

by Yates, Harry

For Lt. Col. Harry Yates of the 335th Theater Signal Command and his deployment advisor, Capt. George Harris, Lean Six Sigma is having a big impact on the way daily work gets done...

  • Filetype: doc
  • Publish date: 2008-03
  • Keywords:Lean

Process Improvement in the Public Sector: Success Factors

The goal of this research was to identify factors found in successful process improvement efforts in the public sector. The research methodology included field research on a representative set of public sector services...

  • Filetype: doc
  • Publish date: 2008-03
  • Keywords:Process Management

Public Sector Baldrige Award Winners:

The New Frontier for Performance Excellence

Sharing knowledge across organizations (and borders) is what has always differentiated the open source Baldrige system from other, more limited, proprietary management improvement methodologies. Baldrige best practices are there for the taking. Want proof..

  • Filetype: doc
  • Publish date: 2008-03
  • Keywords:Baldrige National Quality Program

Lean Six Sigma: How Does It Affect the Government?

LSS has been highly successful in industry, but the government has largely ignored it. This article provides an introduction to LSS and describes how the government can benefit from using LSS thinking" in system acquisition."..

  • Filetype: doc
  • Publish date: 2008-03
  • Keywords:Lean

Labor-Management Cooperation for Quality

United States Department of LaborEmployee Involvement-Quality ImprovementSystem (EIQI)..

  • Filetype: ppt
  • Publish date: 2007-11
  • Keywords:Leadership

Leading in a Complex World

As business thinkers and authors continue to evolve in response to new learning from the field of complexity science, several themes about leadership have emerged in the literature...

  • Filetype: doc
  • Publish date: 2007-11
  • Keywords:Complexity Theory

Shaping Quality With Fuzzy Logic

So complexity theorists know something we don't about our industry?..

  • Filetype: pdf
  • Publish date: 2007-11
  • Keywords:Complexity Theory

Improving Service Delivery in Government with Lean Six Sigma

This report is a comprehensive review of how public sector managers can use Lean Six Sigma to improve the execution and delivery of results...

  • Filetype: pdf
  • Publish date: 2007-08
  • Keywords:Six Sigma

Public Involvement and Aspen's Growing Toolbox

The city staff in Aspen Colorado has developed a robust box of tools with which to engage the community in a dialogue about the issues that confront the community and to provide a way for the people that live, work, and visit there to have constructive co..

  • Filetype: doc
  • Publish date: 2007-06
  • Keywords:Best Practices

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