ASQ - Government Division

Cutting Costs with Lean Six Sigma

Abstract: Government departments and agencies are increasingly expected to do their jobs with less funding. In Lean, process mapping and analysis is used to simplify a process, improve the flow of transactions, as well as reduce handoffs, redundancies and steps that don’t add value. In Six Sigma, data analysis is done to find the root causes of errors in an effort to reduce errors and rework. Using LSS ensures that the best tools and techniques are brought to bear on each process.

Elizabeth (Liz) Keim is a managing partner at Integrated Quality Resources in Boulder, CO. She works with clients on business results improvement through the integration of methodologies such as Lean, Six Sigma and the Baldrige criteria. Previously, she spent 17 years at IBM Global Services and 2 years at GE Plastics working on quality improvement in non-manufacturing processes. Liz is a past chair of the American Society for Quality (ASQ). She is an ASQ Certified Six Sigma Master Black Belt and Fellow and an academician with the International Academy for Quality.

Keywords: Government - Webinar

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