Case Studies from ASQ’s Canada Community of Practice

Learn about how others in the ASQ Canada Community of Practice apply quality methodologies, tools and techniques. Read articles by your colleagues in Canada and share your own stories.

Driving Higher Workplace Performance: Using Analytics, Dashboard Metrics, and Soft Skills to Improve Results (PDF, 211 KB)
When assigned the task of improving warehouse performance for a Western Canadian industrial distribution center, a Lean Six Sigma Black Belt discovered the differences between "human" and "automated" business processes.
February 2009.

Leadership Development at Toronto Rehab: Aligning Thinking with Behavior (PDF, 97 KB)
Organization successfully integrates leadership development with its overall corporate strategy.
Spring 2004.

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