2016 Cover
Learn How Managing Quality Has Driven
Success for Global Organizations
The ASQ Global State of Quality  is the only research that creates a baseline of fundamental quality and continuous improvement practices around the world. The findings and analyses provide a guide for businesses to improve organizational performances.

ASQ Global State of Quality 2 Reports

As organizations evolve, so too do stakeholder and customer expectations. They require responsive service along with high-quality and innovative products. Quality systems and processes can help organizations meet these requirements.The Global State of Quality 2 Research reports will examine the state of quality worldwide, providing relevant and up-to-date information needed to incorporate quality systems into your business strategy.

Spotlight Reports, which focus on specific issues addressed in the research, will be released starting November 2015 and will culminate with the release of the full report in May 2016 at World Conference on Quality and Improvement in Milwaukee, Wis.

Spotlight Report: Innovation and Quality Go Hand in Hand

Innovation and quality are reliant on each other for success. After all, “innovation is fundamentally the act of doing things better, faster, more efficiently or with greater quality,” according to Scott Alexander, vice president of innovation at ROi — Resource Optimization & Innovation.

ASQ and its research partner APQC interviewed Alexander about innovation and quality, and how organizations can foster a culture of innovation, and succeed. Furthermore, this question-and-answer designed Spotlight Report addresses the role of the customer in innovation, and the positive impact innovation and quality can have on an organization’s bottom line.

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