ASQ - Energy and Environmental Division

The Energy and Environmental Division has joined with ASQ Headquarters to present a comprehensive conference on ISO 9000 and ISO 14000. The conference will be held at the Reno Hilton Hotel in Reno, Nevada, on March 19–22, 2001, and will include supplemental courses to augment topics presented during the technical program and an extensive array of ISO 9000 and ISO 14000 exhibitors. This innovative conference is actually two conferences in one. Participants may attend either the ISO 9000 sessions or the ISO 14000 sessions, or both. The two sets of sessions are connected by a Common Interest Program, containing topics that apply to both quality management systems and environmental management systems. ASQ Headquarters staff has assembled the technical program for the ISO 9000 sessions with some assistance from the U.S. Technical Advisory Group to ISO Technical Committee 176 on Quality Management (TAG 176). EED volunteers—including Mary McDonald, Rick Chinn, Terrell Horne, and I—have compiled the Common Interest Program and the ISO 14000 sessions. Experts from the U.S. Technical Advisory Group to ISO Technical Committee 207 on Environmental Management (TAG 207) have prominent roles in the Common Interest Program and the ISO 14000 sessions.

EED has worked with ASQ Headquarters in all facets of the conference planning. As part of this joint undertaking, ASQ Headquarters is providing all logistical services for the conference, including publicity, registration, exhibits and sponsorships, publications, and on-site arrangements. The resources available through ASQ Headquarters have resulted in a more extensive publicity outreach than the division could have accomplished on its own. EED and ASQ Headquarters combined their mailing lists and exhibitor lists. As a result, ASQ was able to send out "alumni letters" to invite attendees of the ISO 9000 conference in Dallas and the MSI-2000 conference in Las Vegas to come to ReNumber In addition, the response by the exhibitor community has been encouraging as they apparently recognize the value of "one-stop" shopping that this conference offers.

The technical program

Last summer, EED and ASQ Headquarters issued a formal call for papers for the ISO 9000 and ISO 14000 sessions. The response to the ISO 14000 call was exceptional, and it became clear that these sessions would offer a dynamic and diverse array of subjects. The ISO 9000 call also yielded many good papers on timely topics, but the ISO 14000 sessions will offer more presentations.

The conference will commence on Monday, March 19, with Charles Cianfrani giving the ISO 9000 keynote address on the new ISO 9000:2000 family of standards. The ISO 9000 sessions on Monday and Tuesday will include two general plenary sessions addressing ISO 9000 and sector-specific applications and four concurrent sessions containing four tracks each. Some of the topics include

  • Global ISO 9000 Approach
  • QMS Auditing Requirements
  • Management Review
  • Measuring Customer Satisfaction for the Business and for ISO
  • Corrective and Preventive Action: So What is the Difference?
  • Multiple ISO 9001 Registration
  • ISO 9000:2000 Documentation Requirements
  • ISO 9000: Training the Distributed Company

The Common Interest Program, containing topics applicable to users of ISO 9000 and ISO 14000, begins after lunch on Tuesday with a plenary panel discussion on conformity assessment, led by Joe Dunbeck of the Registrar Accreditation Board. Next will be another plenary panel discussion on ISO 9001/ISO 14001 integration issues in four business sectors: telecommunications, aerospace, automotive, and health care/medical devices. On Wednesday morning, there will be a plenary session on ISO 19011, the combined QMS and EMS auditing standard now in development, and four concurrent sessions dealing with the following management systems integration issues:

  • QMS/EMS Integration: Getting Started
  • Benefits of Management Systems Integration
  • Using Integrated QMS/EMS in the U.S. Army Chemical Weapons Disposal Program
  • QMS/EMS Integration: Lessons Learned

On Wednesday afternoon, Joe Cascio, Chair, U.S. Technical Advisory Group to ISO TC 207 on Environmental Management, will deliver the ISO 14000 keynote address. While much of the initial work program of TC 207 has been completed, Cascio will outline the work that lies ahead. Following the keynote address on Wednesday and through Thursday afternoon, six concurrent sessions on ISO 14000-related topics will be presented with four tracks offered in each session. One track will include five sessions pertaining to Executive Order 13148, Greening the Government Through Leadership in Environmental Management, which requires federal departments and agencies to implement environmental management systems (EMSs) at all appropriate facilities by the end of 2005. The topics to be covered include:

  • Overview of Executive Order 13148 Requirements
  • Implementing EMS at Federal Facilities: Two Case Studies
  • Life-Cycle Assessment Methodology: Getting Started
  • Applying LCA to Federal Facilities Operations
  • U.S. EPA Oversight Role in the Executive Order Implementation

With a focus on providing attendees with useful and usable information that can be taken home and applied to their organizations, the remaining 18 sessions emphasize case studies and practical tools. Many of the presentations feature leading experts in the subjects, including Joel Charm and Jim Highlands on ISO 14001 and ISO 14004, Jim Fava on life-cycle assessment, and Amy Schaffer on environmental performance evaluation. The session topics will include

  • Identifying Your Impacts and Aspects
  • Revisions to ISO 14001 and ISO 14004
  • Going Beyond Compliance with Your EMS
  • Implementing EMS in Academic Institutions and Facilities
  • ISO 14001 and Regulatory Compliance Issues
  • Your Company and Its EMS: Life after Registration
  • ISO 14001 EMS Database
  • Selling Your EMS to Your Organization and the Community
  • Selecting an EMS Consultant
  • Selecting an EMS Registrar
  • Expectations from Your EMS Registration Audit
  • A Toolkit Approach to ISO 14001 Implementation
  • Implementation Lessons Learned: New York Transit Authority EMS

The diversity of the applications includes academia, government (federal, state, and local), and business. The cases studies are international in scope.

Supplemental courses

The conference technical program will be augmented by four courses:

March 21–22:
Quality Cost Principles
Integrating ISO 14001 into QS-9000 Certified Systems
ISO 9000:2000 Customer Satisfaction Compliance

March 23:
Using ISO/IEC 17025

The ISO/IEC 17025 course is presented by EED and discusses the use of this new standard in the context of analytical laboratories involved with environmental programs.

Conference expectations

Expectations are high for this conference. The ISO 9000 Conference last March in Dallas, Texas, was attended by more than 600 people. Joining that event with the ISO 14000 conference seemed logical, and there is an expectation of higher overall attendance as a result. Since the new ISO 9000:2000 family of standards is scheduled for publication before the end of 2000, there should be exceptional interest in what these standards now say and how they will affect current business operations. ISO 9002 and ISO 9003 are no longer included in the family. ISO says that ISO 9001 may be "tailored" to address equivalent criteria, but how will this "tailoring" unfold in a practical sense? Moreover, ISO 14001 and ISO 14004 have begun their mandatory revision process, and there will be questions about the proposed changes and about compatibility with ISO 9001:2000 and ISO 9004:2000. The new ISO 19011 standard on auditing is going to replace six existing quality and environmental auditing standards. Reno will be the first public opportunity for attendees to learn about the details of this developing standard.

The Reno conference is being presented concurrently with the U.S. Standards Group Meeting at the same location. Experts from TAG 176 and TAG 207 will be available to meet with attendees and answer their questions, ensuring that the information presented will be timely.

All of this suggests that Reno will be an exciting place to be next March. If an organization is beginning its EMS or QMS journey, then the Reno conference will offer all the basics to help the organization choose its pathway. If an organization is already certified to either ISO 9001 or ISO 14001, the Reno conference offers information on what has changed or is about to change, as well as ways to improve upon what others have done in implementing their systems. No other conference offers as comprehensive a technical program in a four-day event as does the Reno conference, along with opportunities to view the latest offerings in EMS and QMS products and services and network with other users.

EED and ASQ Headquarters are excited about this landmark conference. Come and join in the excitement! You’ll be glad you did.

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