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231. 2012 ASQ Education Division WCQI Sessions

by Cindy Veenstra;

2012 ASQ Education Division WCQI Sessions..

  • Filetype: pdf
  • Publish date: 2012-05
  • ASQ Education Division
Open Access

232. From the Editor: Quality Tools for the Classroom

by Amanda Hankel

For most working in the quality profession, stories of Six Sigma success are familiar tales. Organizations that pioneered the method—Motorola, of course, along with companies such as General Electric and Allied Signal (now Honeywell)—used the method mostly in manufacturing settings. But does Six Sigma have a place in K-12 education? This issue of the Primary and Secondary Education Brief explores this question.

  • Filetype: pdf
  • Publish date: 2012-05
  • ASQ Primary and Secondary Education Brief
Open Access

233. Is it Time for Six Sigma in Education?

by Leslie Gardner

Over the last three years, Leslie Gardner has led a series of workshops for high school and middle school teachers in Indiana to introduce them to supply chain management, its potential for economic development and the career opportunities in supply chain management for their students in the future. Drawing from this experience, Gardner discusses why it is time for Six Sigma to emerge as a quality method in education, and what needs to happen to make this a reality.

  • Filetype: pdf
  • Publish date: 2012-05
  • ASQ Primary and Secondary Education Brief
Open Access

234. The Observation Tower: Publish and Perish—The Imperiled World of Academic Integrity

QED News-Spring 2012

by Marianne Di Pierro;

An editorial by Dr. Marianne Di Pierro. Published as the "Observation Tower" editorial in the ASQ Education Division's spring issue of its newsletter, "QED News".

  • Filetype: pdf
  • Publish date: 2012-05
  • Education Division News

235. International Service Learning

by Reid,Ken; North,Christine

This 22-minute podcast by Ohio Northern University professors, Dr.Ken Reid (Engineering ) and Dr. Christine North (Communications) summarizes approaches to international service learning (what it is and is not), typical problems associated with global engineering outreach projects, issues of social responsibility and sustainability to communities as it applies to international service learning, and tips for successful global outreach. Service learning projects of engineering freshmen at Ohio Northern University at the Domician Republic are highlighted in this podcast.

  • Filetype: wmv
  • Publish date: 2012-04
Open Access

236. From the Editor: The Softer Side of Quality

by Amanda Hankel

This article outlines the articles published in the April 2012 issue of the ASQ Higher Education Brief, with the focus of the importance of soft skills in higher education. The article discusses and provides links to articles examining the questions: To what extent are these skills important for quality professionals in the workplace? And what role should higher education institutions play in teaching these skills in the courses that prepare quality professionals for the workplace?

  • Filetype: pdf
  • Publish date: 2012-04
  • ASQ Higher Education Brief
Open Access

237. Soft Skills for TQM in Higher Education Standards

by Everard van Kemenade

The aim of this paper is to explore if higher education considers soft skills to be important for their business school students and if so which skills are needed. In total quality management it became clear that its hard side of measuring and data analysis can only be successful if it is replenished with the soft side, the people side. This has serious consequences for the education of professionals. Professionals, especially in higher education should be trained in soft skills, trained in managing themselves and their relations with others. In this study first a definition of soft skills is provided with a list of 20 examples out of the literature on this field. These are used to match with the standards for higher education programs from ABET, AACSB, EQUIS, AMBA, AUN and the Dublin descriptors. An analysis is made which of these skills are required in these accreditations and which are lacking.

  • Filetype: pdf
  • Publish date: 2012-04
  • ASQ Higher Education Brief

238. QED News: Spring 2012

by Education Division

The spring 2012 issue of the Education Division Newsletter..

  • Filetype: pdf
  • Publish date: 2012-03
  • QED News; Vol. 17; Issue 1

239. Baldrige in Education

by Jay Marino

Overview of the Baldrige system for K12 school systems; a 25 minute summary of the workshop that was presented at the 2011 NQEC workshop by Jay Marino and Becky Martin

  • Filetype: mp4
  • Publish date: 2012-03

240. Using Student Satisfaction Data to Start Conversations about Continuous Improvement

by Sid Nair

A podcast by Professor Sid Nair, University of Western Australia, based on the June 2011 Quality Approaches in Higher Education article " Using Student Satisfaction Data to Start Conversations about Continuous Improvement" By Chenicheri Sid Nair and Lorraine Bennett.

  • Filetype: mov
  • Publish date: 2012-03
Open Access

241. Quality Approaches in Higher Education, Vol. 3 No. 1

by Deborah Hopen

Quality Approaches in Higher Education Vol.3 No.1 New Perspectives on Customer Focus The articles in this issue include:
Balancing Customer Needs and Standards in Higher Education Cathy Hall, William Swart, and Steve Duncan
Using Social Media to Enhance Students’ Learning Experiences James A. Griesemer
An Integrated Approach to Quality Enhancement in a Multi-Campus University Chenicheri Sid Nair, Patricie Mertova, and Nicolene Murdoch
In-Class Versus Interactive Television Instruction: A Study to Determine Comparability David Plum and Christine Robinson

  • Filetype: pdf
  • Publish date: 2012-03
  • Quality Approaches in Higher Education; Vol. 3; Issue 1
Open Access

242. The Essential Facts

by Amanda Hankel

The Essential Facts System™ is one of many quality tools being implemented in the Greenville School System. In this article, read how the system has been instrumental in Lynnette Bumgarner’s first-grade class in helping her students retain and build on the knowledge they gain throughout the school year. The system consists of various “facts” based on the state’s curriculum standards in each subject—science, math, language arts and social studies. The facts are worded in fill-in-the-blank format, and represent the units within the standard curriculum for a grade level. The system was the topic of a session at ASQ's 2011 National Quality in Education Conference, presented by Brenda Byrd, principal of Bethel Elementary School in Greenville, and Tami Miller, leadership development coordinator for the Greenville Chamber, which has worked with area schools to implement quality initiatives for 10 years and continues to support sustainability.

  • Filetype: pdf
  • Publish date: 2012-03
  • ASQ Primary and Secondary Education Brief
Open Access

243. Teaching Quality Impacts Student Achievement

by Bob Hoglund and Cindy McClung

Teacher accountability and evaluation reform are prevalent around the country, prompting leaders to identify specific characteristics and strategies that indicate highly effective teaching. In this article, the authors suggest that professional development in the area of quality tools and processes can help teachers to significantly impact student achievement

  • Filetype: pdf
  • Publish date: 2012-03
  • ASQ Primary and Secondary Education Brief
Open Access

244. Teachers That Make a Difference

by Amanda Hankel

What defines a quality teacher? This editorial outlines the highlighted content in the March issue of the Primary and Secondary Brief, which includes articles about teachers and schools working to define quality teaching and achieve it with the use of tools and techniques that promote continuous improvement.

  • Filetype: pdf
  • Publish date: 2012-03
  • ASQ Primary and Secondary Education Brief

245. IS0 26000 and Educational Leader Preparation

by Fernando F Padro;

A discussion of preparing teachers to lead our next generation of students and to consider social responsibility and social justice through the lens of ISO26000 and ELCC/ISSLC Standards.

  • Filetype: pdf
  • Publish date: 2012-02
  • Workforce Development Brief

246. An Integrated Approach to Quality Enhancement at a Multi-Campus University

by Nair, Sid; Murdoch, Nicolene; Mertova, Patricie;

Quality Approaches in Higher Education Vol. 3 (1) Feb 2012 article by Chenicheri Sid Nair, Patricie Mertova, and Nicolene Murdoch. This article focuses on a multicampus, research intensive Australian tertiary institution and examines one aspect of how the institution approaches quality management. In particular, it explores the recently introduced integrated evaluation data management system that consolidates and stores data from multiple internal and external sources to enable improvement and benchmarking. It also highlights some of the systems in place to communicate mprovement to students and external agencies.

  • Filetype: pdf
  • Publish date: 2012-02
  • ASQ Education Division Web Site

247. Balancing Customers' Needs and Standards in Higher Education

by Swart, William; Hall, Cathy; Duncan, Steve;

Quality Approaches in Higher Education Vol. 3 (1) Feb 2012 article by Cathy Hall, William Swart, and Steve Duncan, all faculty at East Carolina University. As major business enterprises, today’s colleges and universities may want to consider strengthening their customer oriented approaches in interactions with students. Institutions of higher learning are grappling with difficult fiscal realities, a new emphasis on students as consumers, faculty challenges in balancing rigor and student course ratings, as well complex human performance processes. Student expectations, faculty pressures, and competitive markets all contribute to an environment where it’s now commonplace to negotiate critical standards in higher learning. This article examines various influences on institutions of higher learning as they move toward a customer-oriented focus. It also stresses the importance of balancing the needs of various customer groups while continuing to serve as purveyors of educated human resources

  • Filetype: pdf
  • Publish date: 2012-02
  • Education Division Web Site

248. Using Social Media to Enhance Students' Learning Experiences

by Griesemer, James A. ;

Quality Approaches in Higher Education Vol. 3 (1) Feb 2012 article by James A. Griesemer. This article focuses on continuing efforts using social media to enhance undergraduate business students’ learning experiences. My college makes an online course management system (CMS) and training available to instructors, but leaves its use to the instructor for traditional courses. I use the CMS’s features such as bulletin boards, wikis,and online meetings and also incorporate other tools like blogs, podcasts, really simple syndication (RSS), and Twitter. Although incorporating social media into a course requires considerable time and effort, the results to date have exceeded expectations.

  • Filetype: pdf
  • Publish date: 2012-02
  • ASQ Education Division Web Site

249. In-Class Versus Interactive Television Instruction

A Study to Determine Comparability

by Robinson, Christine; Plum, David;

Quality Approaches in Higher Education Vol 3 (1) Feb 2012 article by David Plum and Christine Robinson. The economic factors and convenience advantages of interactive television (ITV) classes are well known. The question remains, however, as to the effectiveness of ITV instruction versus traditional in-class, face-to-face instruction. This study provides a statistical comparison of the relative effectiveness of three approaches: traditional face-to-face instruction, face-to-face instruction combined with originating an ITV class, and remote ITV-recipient classes. Final grade performance was analyzed using several different models and tests, with care taken to screen out controllable variables to the extent possible. Results failed to detect a significant positive or negative impact on grades due to ITV instruction.

  • Filetype: pdf
  • Publish date: 2012-02
  • ASQ Education Division Web Site
Open Access

250. Workforce Development Brief (2012-2)

February 2012

by Deborah Hopen;

The Workforce Development Brief (February 2012), published by the ASQ Education Division. It includes the following authors and the titles of their articles: Competency-Based Learning by Belinda Chavez; Workforce Development and Improvement by Tom Berstene; Professional Ethics by Bruce Bayley; Intrinsic Motivation by Christine Robinson; Building Professional Connections by Adina Suciu

  • Filetype: pdf
  • Publish date: 2012-02
  • Workforce Development Brief
Open Access

251. Leading the Way

by Amanda Hankel

Like schools in most states, Dunlap Community Unit District 323 in Peoria, IL has moved to embrace the Common Core State Standards, which focus on teaching higher-ordered thinking skills—such as synthesis, analysis, evaluation, innovation and creativity, said Jay Marino, the district's superintendent who is also an international consultant on continuous improvement and K-12 Systems Chair for the ASQ Education Division. As the Dunlap school district becomes more rigorous in its focus on embracing 21st century learning standards, it has increased its focus on the areas of science, technology, engineering and math (STEM) because the two go hand-in-hand. To do this, the district has adopted courses from Project Lead the Way (PLTW), a provider of STEM education curricular programs used in middle and high schools across the United States.

  • Filetype: pdf
  • Publish date: 2012-02
  • ASQ Higher Education Brief
Open Access

252. Increasing Sustainability of STEM Intervention Programs Through Evaluation

by Casey E. George-Jackson and Blanca Rincon

Intervention programs designed to improve undergraduate students’ participation and success in the Science, Technology, Engineering, and Mathematics (STEM) fields exist in colleges and universities throughout the United States. These programs seek to attract and retain traditionally underrepresented students including women and minorities through supplemental services including tutoring, mentoring, research, and social support networks. This study examines the extent to which such programs conduct evaluations of their program or services, and how evaluations impact the legitimacy of intervention programs. The results are discussed in terms of the legitimacy cycle and the PDSA cycle. Recommendations for STEM Intervention Programs, such as partnering with other departments and colleges to conduct evaluations, are offered.

  • Filetype: pdf
  • Publish date: 2012-02
  • ASQ Higher Education Brief
Open Access

253. Ph.D. Program Offers New Opportunities in Engineering, Applied Sciences

by Osama Abudayyeh and Anthony Vizzini

Emerging engineering challenges and research questions of national and international stature are requiring an interdisciplinary approach to finding solutions. The College of Engineering and Applied Sciences (CEAS) at Western Michigan University (WMU) currently offers five discipline-specific doctor of philosophy (Ph.D.) programs that provide opportunities for faculty to work on research problems in classical fields of engineering. In this article, learn about the new Ph.D. program in the engineering and applied sciences (EAS) that provides the flexibility needed to address new and emerging interdisciplinary research areas that cut across several engineering and science disciplines. It also provides access to doctoral-level research activities to the 36% of our faculty in CEAS who did not have a mechanism to supervise Ph.D. students.

  • Filetype: pdf
  • Publish date: 2012-02
  • ASQ Higher Education Brief
Open Access

254. SySTEMically Improving Student Academic Achievement in Mathematics and Science

by Kevin Mason, Jerrilyn Brewer, Jerry Redman, Charles Bomar, Petre Ghenciu , Mike LeDocq and Carolyn Chapel

The Western Wisconsin STEM Consortia project – SySTEMically Improving Student Academic Achievement in Mathematics and Science – provided professional development for 60 K-12 teachers from 9 different school districts in Western Wisconsin. The project was funded by a Math and Science Partnership Grant from the Wisconsin Department of Public of Instruction. The purpose of the project was to increase the academic achievement of students in mathematics and science by enhancing the content knowledge and teaching skills of classroom teachers. The 2010 Summer STEM Academy focused on ecosystems and the interdependence of organisms (Wisconsin Model Academic Standards F.12.7 and F.12.8), scientific inquiry (Wisconsin Model Academic Standard C), and statistics and probability (Common Core Standards S-CP and S-MD). It also addressed effective pedagogical strategies in mathematics and science, including contextual teaching, problem-based learning, project-based learning, and inquiry-based learning. The

  • Filetype: pdf
  • Publish date: 2012-02
  • ASQ Higher Education Brief
Open Access

255. From the Editor: Preparing Our Future Innovators

by Amanda Hankel

While teens believe some science, technology, engineering and technology (STEM)-related careers as offering the best chance of getting a job in the future, 67 percent of youth in grades 6-12 who are interested in pursuing a STEM career say they are concerned about the obstacles they would face, a recent ASQ survey reported. The survey was fielded online among 713 youth in grades 6-12 and a complementary survey was fielded online among 327 parents of children aged 10-17, in anticipation of National Engineers Week, Feb. 19-25. Meanwhile, ASQ has more than 14,000 member engineers who say they are concerned about ensuring a highly skilled workforce and educated engineers for the future. So what do these results mean? I think it means students want to pursue STEM-related careers, but question their preparedness to meet the demands of these fields.

  • Filetype: pdf
  • Publish date: 2012-02
  • ASQ Higher Education Brief

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