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151. Dream Your Future

This handout from the ASQ Education Division features a curated list of inspirational STEM resources for middle school and high school girls.

  • Filetype: pdf
  • Publish date: 2013-02
  • ASQ Higher Education Brief
Open Access

152. Quality Approaches in Higher Education, Vol. 3 No. 2

by Fernando F. Padró

Quality Approaches in Higher Education Vol. 3 No. 2 (December 2012)
Editor Fernando F. Padró
Articles include:
Editorial: Giving the Body of Knowledge a Voice by Fernando F. Padró
Lyman Briggs College: an Innovative Living-Learning Community for STEM Education by Ryan D. Sweeder, Kathleen A. Jeffery, and Aaron M. McCright
Critical Event Narrative Inquiry in Higher Education Quality by Patricie Mertova and Len Webster

  • Filetype: pdf
  • Publish date: 2012-12
  • Quality Approaches in Higher Education; Vol. 3; Issue 2

153. Critical Event Narrative Inquiry in Higher Education Quality

by Webster, Len; Mertova, Patricia;

Quality Approaches in Higher Education Vol. 3 (2) Dec 2012 article by Patricie Mertova and Len Webster. The paper is another one of a series of works describing a research study concerning the academic voice in higher education quality in England and the Czech Republic (Mertova & Webster, 2009). To investigate the academic voice in higher education quality, a critical event narrative inquiry method was employed, and that is the focus of this paper. A significant feature of the method was eliciting critical events related to higher education quality in professional practice of academics and higher education leaders. The research uncovered a number of similar issues and concerns in higher education quality voiced by academics and higher education leaders in both countries. Some culture-specific issues related predominantly to Czech higher education quality were also uncovered.

  • Filetype: pdf
  • Publish date: 2012-12
  • Education Division Web Site
Open Access

154. From the Editor: Keeping Students in School

by Amanda Hankel

In this issue of Higher Education Brief, we look at the issue of student retention. How do student retention efforts relate to quality efforts at an institution? Research has long supported the value of a college degree in the United States. Studies have shown that for most individuals, having a college education not only has economic and employment benefits, but also correlates to better health and increased civic engagement.

  • Filetype: pdf
  • Publish date: 2012-12
  • ASQ Higher Education Brief

155. A Report on the U.S. News STEM Solutions: A Leadership Summit

by Chavez,Belinda

Summary of the highlights of the US News STEM Solutions Conference held in Texas in July, 2012, article from QEDNews, Fall 2012 issue.

  • Filetype: pdf
  • Publish date: 2012-11
  • QED News
Open Access

156. Submission of Abstracts and Papers for the 2013 Advancing the STEM Agenda Conference

by Cindy Veenstra;

This document describes how to submit an abstract and paper for the 2013 ASQ Advancing the STEM Agenda in Education, the Workplace and Society Conference. It includes a template for the paper and the review criteria for both the extended abstract (short paper) and full conference paper.

  • Filetype: pdf
  • Publish date: 2012-11
  • STEM Conference Proceedings
Open Access

157. From the Editor: A Framework for Excellence

by Amanda Hankel

In the November 2012 issue of Primary and Secondary Education Brief, we focus on the use of the Baldrige criteria in K-12 education. The issue features articles about two schools that presented on their Baldrige journey at the 2012 National Quality Education Conference in Louisville, KY.

  • Filetype: pdf
  • Publish date: 2012-11
  • ASQ Primary and Secondary Education Brief
Open Access

158. Culture Shift

by Amanda Hankel

When Ackerman School, an elementary school in Florissant, MO, began a continuous improvement push four years ago as part of a districtwide initiative, the effort required more than showing teachers how to use quality tools—it meant changing the culture. So, the district began implementing the Baldrige framework for continuous improvement. Since the beginning of this effort, Ackerman School has realized some remarkable achievements, including better student assessment scores, increased student and family engagement and improved attendance, not to mention a true shift toward a quality culture.

  • Filetype: pdf
  • Publish date: 2012-11
  • Primary and Secondary Education Brief
Open Access

159. A Journey Guided by Baldrige

by Amanda Hankel

But when the Pewaukee School District started using the Baldrige framework to guide its continuous improvement efforts, it wasn't looking to a solve any specific problem. But the application process has jumpstarted the district’s use of data in a more consistent and uniform way throughout all of its operations. The process also allowed the district to gauge its performance against other schools and assess its processes from an external point of view. HR director Susan Muenter presented at the 2012 National Quality Education Conference in Louisville about the use of the Baldrige framework to improve HR metrics and employee engagement, but she said the organization’s use of the quality approach stretches beyond that.

  • Filetype: pdf
  • Publish date: 2012-11
  • ASQ Primary and Secondary Education Brief

160. CSI: Continuous Strategic Improvement

by Dr. Lee Jenkins

Dr. Lee Jenkins, From L to J Consulting, Inc. presents the 25-minute webinar, CSI: Continuous Strategic Improvement on “What is the leadership mindset in order to strategically lead an organization with continuous improvement practices?” Anyone interested in improving their mindset on leadership both in education and other fields will be interested in viewing this webinar. Dr. Jenkins often presents at the ASQ National Quality Education Conference and is author of the book Permission to Forget.

  • Filetype: mp4
  • Publish date: 2012-11
Open Access

161. 2013 ASQ STEM Agenda Conference Call for Abstracts

by Cindy Veenstra;

Call for abstracts/papers for the 3rd annual Advancing the STEM Agenda Conference (2013) to be held June 3-4, 2013 at Grand Valley State University in Grand Rapids Michigan.

  • Filetype: pdf
  • Publish date: 2012-10
  • STEM Conference Proceedings
Open Access

162. Improving Student Activity in Quality

by Armen Ilikchyan and John W. Sinn

Founded in 1998, the ASQ student branch at Bowling Green State University (BGSU) in Ohio is a student organization dedicated to uniting and educating students from different disciplines interested in the professional area of quality. In addition to BGSU, the branch also was designed to serve students from two neighboring community colleges—Owens Community College and Terre Community College—although it has long served many students who transferred from various other two-year community colleges throughout Ohio and beyond. Recently, an opportunity to improve the activity of the student branch was realized following the success of courses and programs offered related to the quality discipline. The newly implemented and rapidly growing quality systems (QS) undergraduate major and graduate certificate programs, with all courses online, offer potential for change. While not without challenges, online programs offer an expanding area of influence for the field of quality, and rapid advancement of

  • Filetype: pdf
  • Publish date: 2012-10
  • ASQ Higher Education Brief
Open Access

163. From the Editor: Beyond the Classroom

by Amanda Hankel

In this issue of the Higher Education Brief, we look at the value of student engagement in activities outside of the classroom. How do experiences gained in these activities contribute to a student success and enhance quality in higher education?

  • Filetype: pdf
  • Publish date: 2012-10
  • ASQ Higher Education Brief
Open Access

164. University of Wisconsin-Madison Reactivates Student Quality Section

by by Jennifer Leny, Dennis Verstegen and Tedd Snyder

The ASQ Madison Section is pleased to announce the reactivation of the University of Wisconsin-Madison Student Quality Section (SQS) to promote the quality profession. The SQS is headed by faculty advisor Loren Kuzuhara, a professor in the UW-Madison School of Business. The Board of Directors includes Chair Anne Habschmidt, Vice Chair Carly Nelson, Treasurer Joseph Fink and Secretary Karl Kemnitz.

  • Filetype: pdf
  • Publish date: 2012-10
  • ASQ Higher Education Brief
Open Access

165. ASQ Mexico Student Branch Hosts Quality Day

by Leslie Cruz

On May 28, the student branch of Universidad de Monterrey hosted the XI Quality Day, attended by a record 420 students. During this event, five conferences were held concurrently. ASQ Chair James Rooney participated as a keynote speaker and presented on root cause analysis (RCA). To achieve good RCA, Rooney said, many factors and aspects must be addressed to help an organization improve and make a better world.

  • Filetype: pdf
  • Publish date: 2012-10
  • ASQ Higher Education Brief
Open Access

166. QED News: Fall 2012

by Education Division

The fall 2012 issue of the Education Division Newsletter..

  • Filetype: pdf
  • Publish date: 2012-09
  • QED News; Vol. 17; Issue 2
Open Access

167. Saying Goodbye to One Size Fits All

by Amanda Hankel

Before the first laptop was even introduced to the school in 2008, Asa Clark Middle School (ACMS) in Pewaukee, WI, had already begun its journey toward establishing a student-centered learning environment. The idea behind the transformation was to make learning, not teaching, the focus of all the school’s decisions. This meant enhancing its use of technology and creating an environment in which authentic collaboration, data-driven decision making and continuous improvement processes acted as the school’s guide. In this article, Randy Daul, ACMS principal, and Lisa Rettler, ACMS associate principal, discuss how the middle school transformed teaching and learning to provide a student-centered learning environment for self-paced, data-driven achievement. They will present their efforts to practice 21st century learning at their school in their session, “Personalized Learning Journey: Say Goodbye to One Size Fits All,” at the 2012 National Quality Education Conference.

  • Filetype: pdf
  • Publish date: 2012-09
  • ASQ Primary and Secondary Education Brief
Open Access

168. From the Editor: Preparing Students for the 21st Century

by Amanda Hankel

In the September 2012 issue of the Primary and Secondary Education Brief, we explore 21st century learning in K-12 education. How do we define 21st century learning? How do we implement it into our schools? The topic of 21st century education and skills is not a new one for most K-12 educators—it’s likely a topic that’s at the attention of most schools and districts. But generally speaking, the conversations around 21st century learning have been focused on integrating technology into the classroom to help prepare a students for the future as workers in a global economy that relies heavily on technology for communication. But in this issue, we learn that the idea of 21st century learning has a much broader meaning than just integrating technology into the lesson plans. It’s about using this digital literacy to foster collaboration, creativity and critical thinking skills that will allow students to be successful.

  • Filetype: pdf
  • Publish date: 2012-09
  • ASQ Primary and Secondary Education Brief

169. How to Increase Response Rates for Surveys--Well, Can You?

by Sid Nair

How to increase response rates for surveys – Well can you?

In an effective quality cycle, one way organizations track their performance is by gathering stakeholder feedback. Such information is often analyzed to view strengths and weakness. However, for any feedback data to be of value and considered important for ‘closing the loop’ response rates should be sufficiently high so that there is confidence in any analytic outcomes of the findings.

This session describes some of the factors that need to be considered to achieve reasonable response rates.

This webinar is hosted by Dr. Sid Nair, Professor of Higher Education Development; Centre for Advancement for Teaching and Learning, University of Western Austrailia, Perth, Australia. Dr. Nair has written articles on using student surveys for improving student success including our Quality Approaches in Higher Education, of which he is an associate editor. His research interest has been in the area of

  • Filetype: mov
  • Publish date: 2012-08
Open Access

170. Workforce Development Brief (2012-9)

September 2012

by ASQ Education Division

This edition of the Workforce Development Brief guest editors Steve Zocklein and Steve Pollock discuss Using the Baldrige Performance Excellence Program for Workforce Development. Other articles include:

Politics and Workforce Development Professional Ethics: Ethical Systems Seven Things Leaders Need to do to Help Millennials be Successful in the Workplace Staying Connected with Other Workforce Development Professionals Engaging Employees in the Learning Organization

  • Filetype: pdf
  • Publish date: 2012-08
  • Workforce Development Brief

171. Seven Things Leaders Need to Know to Help Millennials be Successful in the Workplace

by Ferri-Reed, Jan

Jan Ferri-Reed, author of Keeping the Millennials: Why Companies are Losing Billions in Turnover to This Generation and What to Do About It, presents seven key approaches for fostering high performance in millennial workers. These practical strategies and associated tips can help leaders of any generation create a work environment that will keep millennial workers engaged while avoiding multi-generational misunderstandings.

  • Filetype: mp4
  • Publish date: 2012-08
Open Access

172. The SR Paradigm

by Cindy P. Veenstra

This article by Cindy P. Veenstra, Ph.D. reviews four ASQ publications on social responsibility (SR) and suggests that SR could be combined with a strong quality approach to develop a SR paradigm for helping disadvantaged and low-income students succeed in our colleges and universities. Three recommendations are made for actuating this paradigm.

  • Filetype: pdf
  • Publish date: 2012-08
  • ASQ Higher Education Brief
Open Access

173. Curriculum, Undergraduate Research and Social Responsibility

by Jen Grant

An undergraduate education in Science, Technology, Engineering and Math (STEM) is increasingly complex, and expensive Yet, students often do not understand the relevance of their coursework to their ideal career until it is too late. Faculty ,as mentors, have the opportunity, and the responsibility, to educate students in the relevance and applicability of the basic STEM curriculum, particularly basic chemistry and physics courses, which provide the foundation for understanding many modern topics. This paper presents assistant biology professor Jen Grant's efforts to craft a mentored research experience using MALDI -TOF MS to excite students about the importance of basic chemical and physical phenomena. This approach aligns academic curricula with real-world experiences, in an effort to demonstrate the kinds of problem solving enterprises that lie at the heart of world improvement and societal evolution.

  • Filetype: pdf
  • Publish date: 2012-08
  • ASQ Higher Education Brief
Open Access

174. From the Editor: Doing the Right Thing

by Amanda Hankel

In this article, read a summary of the articles highlighted in the August 2012 issue of the ASQ Higher Education Brief. This issue, we focus on the topic of social responsibility (SR) in higher education. What is SR? What can higher education organizations do to be socially responsible, and also instill those values into their students?

  • Filetype: pdf
  • Publish date: 2012-08
  • ASQ Higher Education Brief
Open Access

175. Student Leadership: Environmental Stewardship Through Leading by Example

by I.A. Bas Blankenstijn and Meredith R. Atchison

This article describes how Blankenstijn and Atchison successfully proposed to implement a significant change in an existing program at Western Michigan University. As a result, the program has eliminated all printed materials, and now uses USB drives to foster a culture of social and environmental responsibility at their university.

  • Filetype: pdf
  • Publish date: 2012-08
  • ASQ Higher Education Brief

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