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31. QED News: Fall 2014

The fall 2014 issue of the Education Division Newsletter

by Education Division

  • Filetype: pdf
  • Publish date: 2014-11
  • QED News; Vol. 19; Issue 2
Open Access

32. Editor’s Note: Ivory Tower Isolation

by Schmidt, Megan

As America’s K-12 schools are busy implementing the Common Core standards to better prepare students for college, a new report found that a key stakeholder isn’t ready for the changes to come: colleges and universities.

  • Filetype: pdf
  • Publish date: 2014-10
  • Higher Education Brief
Open Access

33. Linked Learning

by Ledbetter, Mary Ellen

Read why Mary Ellen Ledbetter, an award-winning educator, presenter and consultant for the Bureau of Education, believes that Common Core should be more far-reaching than its implementation in K-12.

  • Filetype: pdf
  • Publish date: 2014-10
  • Higher Education Brief
Open Access

34. Quality Comes Alive: An Interdisciplinary Student Team’s Quality Improvement Experience in Learning by Doing— Healthcare Education Case Study

by Rosa K. Hand, Mary A. Dolansky, E. Erin Hanahan, Vinothini M. Sundaram, and Nancy Tinsley

This Quality Approaches in Higher Education article is authored by Rosa K. Hand, Mary A. Dolansky, E. Erin Hanahan, Vinothini M. Sundaram, and Nancy Tinsley. This healthcare education case study was conducted at Case Western Reserve University. Quality Improvement (QI) and patient safety are recognized as important aspects of medical and nursing curricula; however, little literature has discussed implementing an interdisciplinary approach to these topics. Literature from all disciplines also lacks the perspective of students on methods for teaching these topics. This paper describes an interdisciplinary graduate-level course on quality improvement which incorporates real-life implementation of a QI project in a clinical setting. One student team’s experience in the clinical QI project is presented as a case study to demonstrate how the tools taught in the course were implemented in the field project. In addition, challenges faced by the students and student reactions to the course are discu

  • Filetype: pdf
  • Publish date: 2014-09
  • Quality Approaches in Higher Education; Vol. 5; Issue 1
Open Access

35. Promising Practices for Engaging Student Veterans

by Michael J. Kirchner, Lia Coryell, Susan M. Yelick Biniecki

This Quality Approaches in Higher Educaiton article is authored by by Michael J. Kirchner and Lia Coryell of the University of Wisconsin-Milwaukee, and Susan M. Yelich Biniecki of Kansas State University. Service members transitioning into post-secondary schooling face a new, unfamiliar challenge from previous battles. Student veteran graduation rates are being questioned as are their education benefits. Across the country, student veteran organizations and resource centers are being established, though their contribution on campus for military-students needs to be explored. At the University of Wisconsin–Milwaukee, two graduate students, with support from their academic advisor, began a grassroots operation that led to the formation of a student veteran organization, a military and veterans’ resource center, and professional development opportunities for academic staff and faculty to learn more about student veterans on campus. As this paper suggests, the more engaged student veteran

  • Filetype: pdf
  • Publish date: 2014-09
  • Quality Approaches in Higher Education; Vol. 5; Issue 1
Open Access

36. Research to Practice: Identifying Best Practices for STEM Intervention Programs for URMs

by Raina Dyer-Barr

This Quality Approaches in Higher Education article is authored by Raina Dyer-Barr, of University of Illinois at Urbana-Champaign. Focusing on STEM intervention programs aimed at increasing the recruitment and retention of minority undergraduates traditionally underrepresented in STEM, this paper explores the perspectives of STEM Intervention Programs (SIP) administrators. Fifty-six SIP administrators from 10 large public, research universities were interviewed on what “works” to enable the successful administration of these programs, especially in terms of how they aid in the recruitment and retention of historically and traditionally under-represented minority (URM) undergraduates in STEM. The findings suggest that for the SIP administrators in this study, exhibiting a focus on student-centeredness, community building, and collaboration as well as sustaining these efforts is an integral part of effectively administering intervention programs targeting the recruitment and retention of URM

  • Filetype: pdf
  • Publish date: 2014-09
  • Quality Approaches in Higher Education; Vol. 5; Issue 1
Open Access

37. Curriculum-Evolving Case Study: Using Zombie Theme for Introduction to Operations Research Course

by Ivan G. Guardiola

This Quality Approaches in Higher Education article is authored by Ivan G. Guardiola of the Missouri University of Science and Technology. Increasing student engagement and participation as well as improving knowledge retention are important to student success/achievement in any mathematically rigorous course.This paper presents the development of a curriculum-evolving project that seeks to achieve higher levels of student engagement, learning, and critical thinking skills. Specifically, the pop-culture topic of “zombies” was used for the purpose of increasing student development with regard to operations research tools and methods. The goal was to develop a semester long project that was highly correlated to topics covered in the course in an effort for students to demonstrate the implementation of the tools and methods in a systematic way to increase knowledge attainment. A student survey was utilized to quantify the students’ perception of the project and the results are presented.

  • Filetype: pdf
  • Publish date: 2014-09
  • Quality Approaches in Higher Education; Vol. 5; Issue 1
Open Access

38. Establishing Common Ground

by Schmidt, Megan; Crawford, Joe

Joe Crawford, a Milken Distinguished Educator, a former principal and former assistant superintendent of curriculum and instruction, said that not having common standards across the U.S. education system is nothing short of educational malpractice.

  • Filetype: pdf
  • Publish date: 2014-09
  • Primary and Secondary Education Brief

39. Common Questions About the Common Core

by Schmidt, Megan; Jackson, Jill

The 2014-2015 school year is crucial for the viability of the common core state standards. In many states, common core standards have been in use for a few years already. Learn more about the common core in this webcast with Jill Jackson of Jackson Consulting in Pasadena, CA.

  • Filetype: mp3
  • Publish date: 2014-09
Open Access

40. Common Sense at Its Core

by Schmidt, Megan

America prides itself on educating all students. But that doesn’t mean all students receive the same education. Where you grow up, your family’s means, local politics and the quality of your teachers and district programs are just a few factors that influence your education and your opportunities in life. Most people agree that all children deserve to receive an education that will prepare them for college, work and life. But they can’t seem to agree on the best method to make that happen.

  • Filetype: pdf
  • Publish date: 2014-09
  • Primary and Secondary Education Brief
Open Access

41. Quality Approaches in Higher Education, Vol 5, No. 1

by Elizabeth Cudney

Quality Approaches in Higher Education Vol. 5 No. 1 (September, 2014). Editor Elizabeth A. Cudney

Articles Include:

Note From the Editor
Elizabeth A. Cudney

Curriculum-Evolving Case Study: Using Zombie Theme for Introduction to Operations Research Course
Ivan G. Guardiola

Promising Practices for Engaging Student Veterans
Michael J. Kirchner, Lia Coryell, and Susan M. Yelich Biniecki

Research to Practice: Identifying Best Practices for STEM Intervention Programs for URMs
Raina Dyer-Barr

Quality Comes Alive: An Interdisciplinary Student Team’s Quality Improvement Experience in Learning by Doing—Healthcare Education Case Study
Rosa K. Hand, Mary A. Dolansky, E. Erin Hanahan, Vinothini M. Sundaram, and Nancy Tinsley

  • Filetype: pdf
  • Publish date: 2014-09
  • Quality Approaches in Higher Education; Vol. 5; Issue 1
Open Access

42. Exclusive Q&A: Career Ready

by Schmidt, Megan; Archer, David

David Archer, a radio frequency engineer, tells the Higher Education Brief that he created an online technical education program after he recognized that many recent graduates entering his field lacked core skills and knowledge. He also shares his views on the science, technology, engineering and math education crisis.

  • Filetype: pdf
  • Publish date: 2014-08
  • ASQ Higher Education Brief
Open Access

43. Editor’s Note: Shop Class Isn’t Dead

by Schmidt, Megan

As more organizations get involved with educating the next generation of technical workers and dissatisfaction with the higher education system increases, vocational school could become the most viable way for some to earn a high-paying job.

  • Filetype: pdf
  • Publish date: 2014-08
  • ASQ Higher Education Brief
Open Access

44. Editor's Note: Take Off Your Blinders

by Schmidt, Megan

Why a narrow view of quality can cause education institutions to miss opportunities to learn about transformational process and system engineering in other sectors. Also, a look at the quality movement in healthcare and how it relates to education's quality journey.

  • Filetype: pdf
  • Publish date: 2014-07
  • Primary and Secondary Education Brief
Open Access

45. 2015 WCQI Session Proposal Educ Template

by Education Division

  • Filetype: doc
  • Publish date: 2014-07
  • Education Division Web Site
Open Access

46. Editor's Note: Time to Reflect

by Schmidt, Megan

Do you tweak lesson plans, question instructional strategies and classroom management techniques, or change how you engage with students? If you answered yes: Guess what? You’re probably already conducting a form of action research, the focus of this month’s Higher Education Brief. Action research provides insight into one’s own practice in an effort to bring change and improvement. In this issue, you’ll find resources, tools and techniques that you can use to become a more effective and systematic action researcher.

  • Filetype: pdf
  • Publish date: 2014-06
  • Higher Education Brief
Open Access

47. Editor's Note: Opening Education's Toolbox

by Schmidt, Megan

Anthropologists believe that the use of tools was significant to the evolution of mankind. Ancient humans accomplished tasks that were previously impossible and advanced their position in the food chain by inventing and using tools.1 Throughout the course of history, tools have built and shaped our world. Tools are still essential in daily life. Organizations use quality tools as instruments for improvement and innovation. In an education setting, tools can help schools achieve continuous improvement. In this edition of the Primary and Secondary Education Brief, we explore the use of quality tools by teachers and students.

  • Filetype: pdf
  • Publish date: 2014-05
  • Primary and Secondary Education Brief
Open Access

48. Editor's Note: Leaning Into Lean Six Sigma

by Schmidt, Megan

Although lean Six Sigma has been widely implemented in almost every industry—from automotive to healthcare—education hasn’t embraced this powerful approach with open arms. I find that puzzling, because a rigorous reduction of waste (lean) and variation (Six Sigma) sounds like just what academia needs in an environment of diminished resources, increasing demand for transparency and a greater focus on the student experience.

  • Filetype: pdf
  • Publish date: 2014-04
  • Higher Education Brief

49. Using Student Satisfaction Data to Start Conversations about Continuous Improvement

by Nair, Chenicheri Sid; Bennett, Lorraine ;

Quality Approaches in Higher Education Vol. 2(1) (June 2011) article by Chenicheri Sid Nair and Lorraine Bennett. This article advocates the value of the student voice as a catalyst for initial conversations and discussions about designing and implementing continuous quality improvement action plans in higher education. In the case study, student satisfaction data and feedback collected through unit (subject) evaluations at a large, research-intensive university in Australia were drawn upon to inform a targeted intervention strategy that addressed pedagogical and curriculum design concerns. Working from the student data, staff teams identified and prioritized areas for improvement and focused on making changes that had high impact on student learning. While this systematic quality improvement initiative was developed in response to student feedback in one university, the contention is that this approach has relevance and application to universities around the world that are focusing on impro

  • Filetype: pdf
  • Publish date: 2014-03
  • Quality Approaches in Higher Education

50. Engaging Undergraduate Business Students in Quality Related Research at a Small Liberal Arts College

by Griesemer, James A. ;

Quality Approaches in Higher Education article Vol. 2 (1), (June 2011) by James A. Griesemer This article focuses on the author's experiences when introducing undergraduate business students to quality-related research activities. Quality management and statistical process control are often covered only in a productions systems management course for undergraduate business students at a small liberal arts college. The results exceeded the author's expectations, and he is now planning to include research activities in his other courses.

  • Filetype: pdf
  • Publish date: 2014-03
  • Quality Approaches in Higher Education

51. Quality and Variation in Education

by Dew, John;

Quality Approaches in Higher Education Vol. 2 No. 1 (June 2011) article by John Dew, senior vice chancellor of Troy University and past Education Division chair. Although there are many voices for improving quality in America’s educational system, few of these perspectives are constructed on an understanding of the meaning of quality and the body of knowledge concerning quality related to repeatable processes. Over the past five decades, quality practitioners have identified several fundamental principles that led to the effective redesign of the automotive, aerospace, and service industries—and that are now systematically applied to begin curtailing errors and preventing adverse events in healthcare settings. It is time for those in the field of education—particularly those involved in preparing leaders in education systems—to come to terms with the fundamentals of quality and begin applying quality improvement methods to education. It is time for administrators in education to sto

  • Filetype: pdf
  • Publish date: 2014-03
  • Quality Approaches in Higher Education

52. Creating a Kaizen Movement During Economic Turbulence

by Coleman, Mychal; Barwis, Erin;

Quality Approaches in Higher Education Vol. 2 No. 1 (June 2011) article by Mychal%2

  • Filetype: pdf
  • Publish date: 2014-03
  • Quality Approaches in Higher Education
Open Access

53. Editor's Note: Raising the Bar

by Schmidt, Megan

The Malcolm Baldrige National Quality Award is the only formal recognition of performance excellence given to public and private U.S. organizations by the president of the United States. But the Baldrige program is not really about the award. In education, it’s a commitment to go above and beyond minimum state and federal standards and continuously raising the bar.

  • Filetype: pdf
  • Publish date: 2014-03
  • Primary - Secondary Education Brief

54. Giving the Body of Knowledge a Voice

by Padro, Fernando F;

Quality Approaches in Higher Education (QAHE) Vol. 3 No. 2 (Dec 2012) Editorial by Editor Fernando Padro. This article describes the focus and diversity of articles that QAHE is interested in.

  • Filetype: pdf
  • Publish date: 2014-03
  • Education Division Web site

55. ISO 9001 and the Field of Higher Education: Proposal for an Update of the IWA 2 Guidelines

by Laila El Abbadi, Aboubakr Bouayad, and Mohamed Lamrini

Quality Approaches in Higher Education Vol. 4, No. 2 (Dec 2013) article by Laila El Abbadi (Sidi Mohamed Ben Abdellah University in Morocco), Aboubakr Bouayad (ENSAM School of Engineering of Meknès), and Mohamed Lamrini (USMBA-Fez University). This paper analyzes IWA 2 guidelines, compares them with the guidance of the ISO 9001 handbook for educational organizations, points out some gaps in these guidelines, and proposes an update to the IWA 2 guidelines to bridge these gaps. The proposed update aims to make ISO 9001 closer to a specific quality standard in the field of higher education. The proposed update is made first by suggesting an amendment to the IWA 2 structure (by adding a reminder about the ISO 9001 requirements, and the consolidation of all definitions into one section) as well as the definitions of product and customer given by these guidelines. Second, it proposes the addition of new requirements specific to the field of higher education, namely, “program withdrawal,” “eth

  • Filetype: pdf
  • Publish date: 2014-02

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