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Soft Skills for TQM in Higher Education Standards

by Everard van Kemenade

(From the April 2012 Education Brief) This article examines to what extent soft skills are important for quality professionals and if accreditation standards in higher education adequately require higher education institutions to address these needs...

  • Filetype: pdf
  • Publish date: 2012-04
  • Keywords:Total Quality Management, 21st Century Skills, Accreditation, Higher Education Brief

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