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Open Access

Editor's Note: Raising the Bar

by Schmidt, Megan

The Malcolm Baldrige National Quality Award is the only formal recognition of performance excellence given to public and private U.S. organizations by the president of the United States. But the Baldrige program is about more than the award...

  • Filetype: pdf
  • Publish date: 2014-03
  • Keywords:Primary and Secondary Education Brief
Open Access

Where Are They Now?

by Hankel, Amanda

Primary and Secondary Education Brief followed up with the Keller Independent School District in Keller, TX, to find out where it is in its continuing journey to performance excellence...

  • Filetype: pdf
  • Publish date: 2013-02
  • Keywords:Primary and Secondary Education Brief, Continuous Improvement, Leadership, Criteria for Performance Excellence, Metrics, Change Management, PDSA (Plan-Do-Study-Act)
Open Access

From the Editor: Show and Tell

by Schmidt, Megan

Keller Independent School District (KISD), a K-12 public school district based in Keller, TX, is the focus of the February issue of the ASQ Primary and Secondary Education Brief. This issue shares a series of articles detailing its Baldrige journey...

  • Filetype: pdf
  • Publish date: 2013-02
  • Keywords:Primary and Secondary Education Brief, Continuous Improvement
Open Access

From the Editor: A Framework for Excellence

by Amanda Hankel

(From the November 2012 Education Brief) In this issue of Primary and Secondary Education Brief, we focus on the use of the Baldrige criteria in K-12 education...

  • Filetype: pdf
  • Publish date: 2012-11
  • Keywords:NQEC, Primary and Secondary Education Brief
Open Access

Culture Shift

by Amanda Hankel

(From the November 2012 Education Brief) When Ackerman School began a continuous improvement push four years ago using the Baldrige framework as part of a districtwide initiative, the effort meant changing the culture...

  • Filetype: pdf
  • Publish date: 2012-11
  • Keywords:NQEC, Primary and Secondary Education Brief
Open Access

A Journey Guided by Baldrige

by Amanda Hankel

(From the November 2012 Education Brief) Read how the Pewaukee School District in Wisconsin uses the Baldrige criteria as a framework to ensure that each employee knows and is aligned in the district’s continuous improvement journey...

  • Filetype: pdf
  • Publish date: 2012-11
  • Keywords:NQEC, Primary and Secondary Education Brief
Open Access

Baldrige, STEM Engagement and Learning Communities--Handout

by Furst-Bowe, Julie; Carlson, Kitrina; James, Krista;

Keynote Presentation Slides for the ASQ 2012 Advancing the STEM Agenda Conference- "Baldrige, STEM Engagement and Learning Communities"..

  • Filetype: pdf
  • Publish date: 2012-07
  • Keywords:STEM, Conference Proceedings
Open Access

Baldrige in Education

by Jay Marino

Overview of the Baldrige system for K12 school systems; a 25 minute summary of the workshop that was presented at the 2011 NQEC workshop by Jay Marino and Becky Martin..

  • Filetype: mp4
  • Publish date: 2012-03
  • Keywords:Webinars/Podcasts/Webcasts
Open Access

Systems Thinking Sounds Like a Good Idea

by Nicole Adrian

(From the June 2009 Higher Education Brief) Systems thinking—looking at the whole system, rather than individual sections—sounds like it should be a given in any company, organization or institution...

  • Filetype: pdf
  • Publish date: 2009-06
  • Keywords:Continuous Improvement, Baldrige National Quality Program, Higher Education Brief
Open Access

Sustaining Performance Excellence in Higher Education

by Julie Furst-Bowe

(From the June 2009 Higher Education Brief) Implementing a systems perspective in higher education is essential for engaging the campus in setting goals and identifying key performance indicators...

  • Filetype: pdf
  • Publish date: 2009-06
  • Keywords:Baldrige National Quality Program, Continuous Improvement, Higher Education Brief

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