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Open Access

University of Process

by Simmons, Norma S.

Colleges must stop making short-term decisions that increase financial viability at the expense of offering a quality education. They should evaluate processes and rely on process metrics to produce data that determine unfavorable performances...

  • Filetype: pdf
  • Publish date: 2015-09
  • Keywords:PDSA (Plan-Do-Study-Act), Higher Education Brief, Quality tools
Open Access

Quality Comes Alive: An Interdisciplinary Student Team’s Quality Improvement Experience in Learning by Doing— Healthcare Education Case Study

by Rosa K. Hand, Mary A. Dolansky, E. Erin Hanahan, Vinothini M. Sundaram, and Nancy Tinsley

Quality Approaches in Higher Education Vol. 5 (1), 2014 article. This article describes an interdisciplinary graduate-level course on quality improvement which incorporates real-life implementation of a QI project in a clinical setting...

  • Filetype: pdf
  • Publish date: 2014-09
  • Keywords:Best Practices, Quality Approaches in Higher Education, Quality Tools, Partnering, Teams, Hands-on Learning, Training
Open Access

Editor's Note: Take Off Your Blinders

by Schmidt, Megan

Why a narrow view of quality can cause education institutions to miss opportunities to learn about transformational process and system engineering. A look at the quality movement in healthcare and how it relates to education's quality journey...

  • Filetype: pdf
  • Publish date: 2014-07
  • Keywords:Continuous Improvement, Quality Tools, Primary and Secondary Education Brief
Open Access

Editor's Note: Time to Reflect

by Schmidt, Megan

In this issue of the Higher Education Brief, you’ll find resources, tools and techniques that you can use to become a more effective and systematic action researcher...

  • Filetype: pdf
  • Publish date: 2014-06
  • Keywords:Quality Tools, Higher Education Brief

Quality and Variation in Education

by Dew, John;

Quality Approaches in Higher Education Vol. 2 No. 1 (June 2011) article by John Dew, senior vice chancellor of Troy University and past Education Division chair. Although there are many voices for improving quality in America’s educational system, few of these perspectives are constructed on an understanding of the meaning of quality and the body of knowledge concerning quality related to repeatable processes. Over the past five decades, quality practitioners have identified several fundamental principles that led to the effective redesign of the automotive, aerospace, and service industries—and that are now systematically applied to begin curtailing errors and preventing adverse events in healthcare settings. It is time for those in the field of education—particularly those involved in preparing leaders in education systems—to come to terms with the fundamentals of quality and begin applying quality improvement methods to education. It is time for administrators in education to sto

  • Filetype: pdf
  • Publish date: 2014-03
  • Keywords:Quality Approaches in Higher Education, Quality tools, Quality Approaches in Higher Education
Open Access

From the Editor: Quality Tools for the Classroom

by Amanda Hankel

(From the May 2012 Education Brief) Is it time for Six Sigma to be considered as a quality method in K-12 education? In this issue of the Primary and Secondary Education Brief, we explore that question...

  • Filetype: pdf
  • Publish date: 2012-05
  • Keywords:Quality tools, Lean/Six Sigma/DMAIC, Primary and Secondary Education Brief

Using Active, Cooperative Quality Exercises to Enhance Learning

by Griesemer, James A. ;

Quality Approaches in Higher Education Vol. 2 (2) Dec 2011 article by James A. Griesemer. Active, cooperative quality learning exercises were used to enhance learning in an undergraduate operations/supply chain management course. The quality tools and techniques supported course topics while also adding to students’ first-hand knowledge of quality management. Such exercises were found to improve students’ critical thinking and problem-solving skills significantly. Based on this early success, additional active, cooperative quality learning exercises are being developed for use in other business courses.

  • Filetype: pdf
  • Publish date: 2011-12
  • Keywords:Quality Approaches in Higher Education, Quality tools, Teaching Quality
Open Access

Quality Approaches in Higher Education, Vol. 2 No. 1

by Deborah Hopen

Quality Approaches in Higher Education Vol. 2 No. 1 (June 2011), Using Quality Tools to Enhance Performance..

  • Filetype: pdf
  • Publish date: 2011-06
  • Keywords:Quality Approaches in Higher Education, Continuous Improvement, Student Retention, quality tools

Using Podcasting and Video Productions to Create Valuable Student Learning Experiences

by O'Neil, Sharon Lund; Kovach, Jamison V. ; Ding, David Xin;

Quality Approaches in Higher Education Vol. 1 No. 1 (Feb 2010) article. Published! as supplement to the Journal for Quality and Participation...

  • Filetype: pdf
  • Publish date: 2010-02
  • Keywords:Quality Approaches in Higher Education, Quality tools
Open Access

Koalaty Kid Club Handbook

by Casey, Lou Ann; Charles, Kristie

This handbook contains lesson plans for many basic quality tools. In addition, it provides an example of how to organize a Koalaty Kid Club in your school...

  • Filetype: pdf
  • Publish date: 2005-08
  • Keywords:Basic Quality, K-12, Quality Tools

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