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Open Access

Facing a New Reality

by Furst-Bowe, Julie

A university used a strategic planning project to address higher education’s shifting student demographics. By heavily involving staff in problem solving, the project revamped the university’s operation methods and improved student retention...

  • Filetype: pdf
  • Publish date: 2015-10
  • Keywords:Process Management; ASQ Higher Education Brief
Open Access

University of Process

by Simmons, Norma S.

Colleges must stop making short-term decisions that increase financial viability at the expense of offering a quality education. They should evaluate processes and rely on process metrics to produce data that determine unfavorable performances...

  • Filetype: pdf
  • Publish date: 2015-09
  • Keywords:PDSA (Plan-Do-Study-Act), Higher Education Brief, Quality tools
Open Access

STEM Demands Innovation

by Cindy Veenstra

Dr. Cindy Veenstra, past ASQ Education Division chair, discusses the latest innovations in engineering education and suggests how ASQ members can help mentor future quality engineers...

  • Filetype: pdf
  • Publish date: 2015-02
  • Keywords:Higher Education Brief, Engineering, Career Development
Open Access

Editor’s Note: Ivory Tower Isolation

by Schmidt, Megan

As America’s K-12 schools are busy implementing the Common Core standards to better prepare students for college, a new report found that a key stakeholder isn’t ready for the changes to come: colleges and universities...

  • Filetype: pdf
  • Publish date: 2014-10
  • Keywords:Common Core, Higher Education Brief, Continuous Improvement
Open Access

Linked Learning

by Ledbetter, Mary Ellen

Read why Mary Ellen Ledbetter, an award-winning educator, presenter and consultant for the Bureau of Education, believes that Common Core should be more far-reaching than its implementation in K-12...

  • Filetype: pdf
  • Publish date: 2014-10
  • Keywords:Common Core, Higher Education Brief, Continuous Improvement
Open Access

Exclusive Q&A: Career Ready

by Schmidt, Megan; Archer, David

David Archer, a radio frequency engineer, tells the Higher Education Brief that he created an online technical education program after he recognized that many recent graduates entering his field lacked core skills and knowledge...

  • Filetype: pdf
  • Publish date: 2014-08
  • Keywords:STEM, Careers in Quality, Continuing Education, Higher Education Brief, Online Classes, Basic Quality
Open Access

Editor’s Note: Shop Class Isn’t Dead

by Schmidt, Megan

As more organizations get involved with educating the next generation of technical workers and dissatisfaction with the higher education system increases, vocational school could become the most viable way for some to earn a high-paying job...

  • Filetype: pdf
  • Publish date: 2014-08
  • Keywords:STEM, Basic Quality, Careers in Quality, Higher Education Brief
Open Access

Editor's Note: Time to Reflect

by Schmidt, Megan

In this issue of the Higher Education Brief, you’ll find resources, tools and techniques that you can use to become a more effective and systematic action researcher...

  • Filetype: pdf
  • Publish date: 2014-06
  • Keywords:Quality Tools, Higher Education Brief
Open Access

Mind Your Millennials

by Schmidt, Megan

Many traits of young people of today lend themselves well to surveys. This tech savvy generation is hungry to let people know what they think and why. Millennials also have a strong sense of self, seek outlets to connect with brands and are more comfortable sharing personal information and opinions. Grabbing their attention may be the biggest hurdle to your institution’s survey initiative.

  • Filetype: pdf
  • Publish date: 2014-01
  • Keywords:Higher Education Brief, Data Quality, Continuous Improvement
Open Access

The Business Case for Lean Six Sigma in Higher Education

by Simons, Norma

In this exclusive feature, ASQ Education Division Secretary Norma Simons makes the case that higher education needs to embrace tools and approaches that support systems thinking and teamwork to meet operational performance goals...

  • Filetype: pdf
  • Publish date: 2013-05
  • Keywords:ASQ Higher Education Brief, Change Management, Process Management, Six Sigma,

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