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Open Access

2012 ASQ Education Division WCQI Sessions

by Cindy Veenstra;

2012 ASQ Education Division WCQI Sessions..

  • Filetype: pdf
  • Publish date: 2012-05
  • Keywords:Division Activity, Quality Management
Open Access

International Service Learning

by Reid,Ken; North,Christine

This 22-minute podcast summarizes the global outreach by engineering freshmen at Ohio Northern University and tips for successful global outreach...

  • Filetype: wmv
  • Publish date: 2012-04
  • Keywords:Podcasting/Technology in Instruction,Engineering,Global Quality
Open Access

From the Editor: The Softer Side of Quality

by Amanda Hankel

(From the April 2012 Education Brief) In this issue, we look at incorporating “soft skills” into higher education curriculum. What role should higher education institutions play in teaching these skills to quality professionals-in-training?..

  • Filetype: pdf
  • Publish date: 2012-04
  • Keywords:Career development, Higher Education Brief
Open Access

Soft Skills for TQM in Higher Education Standards

by Everard van Kemenade

(From the April 2012 Education Brief) This article examines to what extent soft skills are important for quality professionals and if accreditation standards in higher education adequately require higher education institutions to address these needs...

  • Filetype: pdf
  • Publish date: 2012-04
  • Keywords:soft skills, TQM, higher education, accreditation standards, Higher Education Brief
Open Access

Baldrige in Education

by Jay Marino

Overview of the Baldrige system for K12 school systems; a 25 minute summary of the workshop that was presented at the 2011 NQEC workshop by Jay Marino and Becky Martin..

  • Filetype: mp4
  • Publish date: 2012-03
  • Keywords:Podcasting/Technology in Instruction
Open Access

Using Student Satisfaction Data to Start Conversations about Continuous Improvement

by Sid Nair

A podcast by Professor Sid Nair, University of Western Australia, based on the June 2011 Quality Approaches in Higher Education article " Using Student Satisfaction Data to Start Conversations about Continuous Improvement" By Chenicheri Sid Nair and Lorraine Benne

  • Filetype: mov
  • Publish date: 2012-03
  • Keywords:Podcasting/Technology in Instruction
Open Access

Quality Approaches in Higher Education, Vol. 3 No. 1

by Deborah Hopen

Quality Approaches in Higher Education Vol. 3 No. 1 (February 2012), New Perspectives on Customer Focus Editor Deborah Hopen..

  • Filetype: pdf
  • Publish date: 2012-03
  • Keywords:Quality Approaches in Higher Education,Continuous Improvement, Technology
Open Access

Teachers That Make a Difference

by Amanda Hankel

(From the March 2012 Education Brief) In this issue of the Primary and Secondary Brief, read about teachers and schools working to define quality teaching and achieve it with the use of tools and techniques that foster continuous improvement...

  • Filetype: pdf
  • Publish date: 2012-03
  • Keywords:Continuous improvement, Primary - Secondary Education Brief
Open Access

Teaching Quality Impacts Student Achievement

by Bob Hoglund and Cindy McClung

(From the March 2012 Education Brief) In the School District of Lee County, FL, professional development in the area of quality tools and processes is helping teachers to significantly impact student achievement...

  • Filetype: pdf
  • Publish date: 2012-03
  • Keywords:Continuous improvement, Primary - Secondary Education Brief
Open Access

The Essential Facts

by Amanda Hankel

(From the March 2012 Education Brief) In Lynnette Bumgarner’s first-grade class, the Essential Facts System™ is instrumental in helping students retain and build on knowledge throughout the school year...

  • Filetype: pdf
  • Publish date: 2012-03
  • Keywords:Continuous improvement, Primary - Secondary Education Brief

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