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An Integrated Approach to Quality Enhancement at a Multi-Campus University

by Nair, Sid; Murdoch, Nicolene; Mertova, Patricie;

Quality Approaches in Higher Education Vol. 3 (1) Feb 2012 article by Chenicheri Sid Nair, Patricie Mertova, and Nicolene Murdoch. This article focuses on a multicampus, research intensive Australian tertiary institution and examines one aspect of how the institution approaches quality management. In particular, it explores the recently introduced integrated evaluation data management system that consolidates and stores data from multiple internal and external sources to enable improvement and benchmarking. It also highlights some of the systems in place to communicate mprovement to students and external agencies.

  • Filetype: pdf
  • Publish date: 2012-02
  • Keywords:Quality Approaches in Higher Education, Assessment/Surveys, Benchmarking, Best Practices
Open Access

Differences in Engineering Students' Beliefs About Knowledge Across Educational Levels

by Bethany A. King and Susan Magun-Jackson

This cross-sectional study used an Epistemol....

  • Filetype: pdf
  • Publish date: 2011-06
  • Keywords:STEM, Student Retention, Assessment/Surveys, Episemological Beliefs, Learning Outcomes, Higher Education, Conference Proceedings

Using Student Satisfaction Data to Start Conversations about Continuous Improvement

by Nair, Chenicheri Sid; Bennett, Lorraine ;

Quality Approaches in Higher Education Vol. 2 No. 1 (June, 2011) article...

  • Filetype: pdf
  • Publish date: 2011-06
  • Keywords:Quality Approaches in Higher Education, Assessment/Surveys

Monitoring Student Attrition to Enhance Quality

by Shah, Mahsood; Nair, C. Sid;

Quality Approaches in Higher Education Vol. 1 (2) August 2010 article by Mahsood Shah and Chenicheri Sid Nair. Student retention is one key performance indicator used in universities to track learning and teaching performance. Research indicates that student retention and success in higher education improves an individual’s chance of securing employment opportunities, achieving career goals, and contributing to society and the economic development of the nation. Some consider retention as a moral purpose of a university to improve student success— particularly for the most disadvantaged student groups. This article outlines survey findings from a large public university in Australia with first-year undergraduate students who enrolled and later withdrew. The survey was conducted as a result of consistently high student attrition rates compared to other Australian universities. The university took the initiative to determine the reasons for student withdrawal and implemented a university-wi

  • Filetype: pdf
  • Publish date: 2010-08
  • Keywords:Quality Approaches in Higher Education, Continuous improvement, Assessment/Surveys

Metrics and Methodology for Assessing Engineering Instruction

by Watson, Karen; Taber, Richard M. ; King, J. Judson; Fortenberry, Norman L. ; Cady, Elizabeth T.; Arreola, Raoul; Ambrose, Susan A. ;

Quality Approaches in Higher Education Vol. 1 (2) August 2010 article by Karen Watson, Richard Taber, J. Judson King, Norman L. Fortenberry, Elizabeth T. Cady, Raoul Arreola, Susan A. Ambrose. In recent years, increased attention has been devoted to the assessment of teaching. For example, the Association of American Medical Colleges (AAMC) issued a 2007 report that offered a conceptual framework (quantity, quality, and engagement) and specific categories of educator activity (such as teaching, curriculum, advising and mentoring, educational leadership, and learner assessment). We can define assessment-of-the educator activities specified in the AAMC report as an assessment of teaching effectiveness. This article discusses this assessment and includes a recommended rubric.

  • Filetype: pdf
  • Publish date: 2010-08
  • Keywords:Assessment/Surveys, Quality Approaches in Higher Education

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