ASQ - Education Division

An Integrated Approach to Quality Enhancement at a Multi-Campus University

Abstract: Quality Approaches in Higher Education Vol. 3 (1) Feb 2012 article by Chenicheri Sid Nair, Patricie Mertova, and Nicolene Murdoch. This article focuses on a multicampus, research intensive Australian tertiary institution and examines one aspect of how the institution approaches quality management. In particular, it explores the recently introduced integrated evaluation data management system that consolidates and stores data from multiple internal and external sources to enable improvement and benchmarking. It also highlights some of the systems in place to communicate mprovement to students and external agencies.

Keywords: Quality Approaches in Higher Education - Assessment/Surveys - Benchmarking - Best Practices

Already a member? Access this Content

You will need Adobe Reader to view this PDF document.
Download the free Reader from Adobe

  • Print this page
  • Save this page

Average Rating


Out of 0 Ratings
Rate this item

View comments
Add comments
Comments FAQ

ASQ News


Quality Approaches in Higher Education, current issue
Workforce Development Brief
Download All Articles
ASQ Education Briefs