ASQ - Education Division

Using Active, Cooperative Quality Exercises to Enhance Learning

Abstract: Quality Approaches in Higher Education Vol. 2 (2) Dec 2011 article by James A. Griesemer. Active, cooperative quality learning exercises were used to enhance learning in an undergraduate operations/supply chain management course. The quality tools and techniques supported course topics while also adding to students’ first-hand knowledge of quality management. Such exercises were found to improve students’ critical thinking and problem-solving skills significantly. Based on this early success, additional active, cooperative quality learning exercises are being developed for use in other business courses.

Keywords: Quality Approaches in Higher Education - Quality tools - Teaching Quality

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