ASQ - Education Division

LEADing Your School to a Quality Future

Abstract: When it comes to implementing quality and continuous improvement in K-12 schools, leadership is essential. That was the message in a recent presentation at the National Quality in Education Conference (NQEC) on building a quality culture in your school. According to Tami Miller, one of the presenters and leadership development coordinator for the Greenville Chamber of Commerce in Greenville, SC, leadership is often the missing component in a school’s implementation of quality. Miller is a former school teacher who has spent the last four years of her career managing the Greenville Chamber of Commerce’s Center for Excellence, which provides professional development to area schools on the fundamentals of quality and continuous improvement. “We know leadership is a missing factor for a lot of schools,” Miller said. “If the leadership is not solid, the implementation will only go so far.” Brenda Byrd, principal at Bethel Elementary School in Greenville, SC, for six years, presented with Miller at NQEC and is one of the administrators in the Greenville area who has worked with the Center for Excellence to implement quality in her school. Byrd also realized that leadership is a key piece to its success.

Keywords: Continuous Improvement - Leadership - Primary and Secondary Education Brief

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