ASQ - Electronics and Communications Division

Customer Feedback Before Market Release: A Case Study

Abstract: Annual Reliability and Maintainability Symposium (RAMS), 2006 Proceedings. Session 05D: Humans in the Loop: Managing Risk via Assessment and Mitigation of Human Factors. Moderator: Joseph R. Fragola, SAIC.

To cite the Proceedings as a reference: 50 Years Proc. Ann. Reliability & Maintainability Symp. The Symposium does not copyright this Proceedings itself but uses one of its cosponsors (IEEE) to perform this service and associated administration. Copyright & Reprint Permission: Abstracting is permitted with credit to the source. Libraries are permitted to photocopy beyond the limit of US copyright law for the private use of patrons those articles in this Proceedings that carry a code at the bottom of the first page, provided the per-copy fee indicated in the code is paid through: Copyright Clearance Center, 222 Rosewood Drive, Danvers, Massachusetts 01923 USA. For other copying, reprint or reproduction permission, write to: IEEE Copyrights Manager, IEEE Operations Center, PO Box 1331 (445 Hoes Lane), Piscataway, New Jersey 08855-1331 USA. Printed in the United States of America. ISSN 0149-144X - Softbound text: ISBN: 0-7803-8824-0 - Library of Congress Catalog Card Number: 78-132873. CD ROM: ISBN: 0-7803-8825-9 - IEEE Catalog Number: 05CH37617C. Copyright 2006 by the Institute of Electrical & Electronics Engineers, Inc. All rights reserved.

Keywords: RAMS 2006 Proceedings - Design Reliability - Warranty

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