Kandy Senthilmaran, Six Sigma Master Black Belt and senior quality and business excellence program manager, Microsoft Corp.
Kandy Senthilmaran is a Six Sigma Master Black Belt and senior quality and business excellence program manager for Microsoft Corp. He has a bachelor’s degree in engineering and has been a member of ASQ for seven years. Here, he answers some questions related to the importance of Six Sigma.
What do you think is most important in implementing a Six Sigma project?
Discipline in applying the tools and technique in right situations and management support.
Why do you think Six Sigma is important?
Breakthrough and sustainable improvement for complex problems.
Why do you think quality is important?
Quality is customer value and that’s what customer is paying for.
What’s your favorite benefit of quality?
The product or service sells by itself. In other words, quality helps to win market share.
Why did you choose to go into the quality field?
I was passionate about perfection and continuous improvement.
What’s your best advice to someone new to quality?
Quality is a great opportunity to make good great.