Terrill Paradise, senior corporate trainer, Master Black Belt and program chair for advanced manufacturing, Ivy Tech Community College
Terrill Paradise, an ASQ member since 1992 and a senior member since 2004, holds three roles at Ivy Tech Community College in Columbus, IN: senior corporate trainer, Master Black Belt and program chair for advanced manufacturing.
Paradise has a bachelor’s degree in engineering and a master’s degree in engineering with a major in quality engineering and management from Warren National University. He is a certified Six Sigma Black Belt, quality engineer, quality technician and mechanical inspector.
Paradise recently answered some questions about the importance of Six Sigma and quality.
What do you think is most important in implementing a Six Sigma project?
Top management commitment and support.
Why do you think Six Sigma is important?
Six Sigma is the only program that links each project to a member of the executive team. The belt is not the only one accountable for the project, but the executive manager has his or her own accountability.
Why do you think quality is important?
Quality is about customers—both internal and external. The main reason for the existence of any company should be to satisfy and meet customer demands and expectations.
What’s your favorite benefit of quality?
The personal satisfaction of helping customers with their processes and projects.
Why did you choose to go into the quality field?
I originally started out to be an accountant and then a design engineer. I was then introduced to W. Edwards Deming and Joseph Juran. I found their work to be extremely intriguing and challenging. The main reason for choosing the quality field was the challenge.
What’s your best advice to someone new to quality?
Hang in there. The economy will get better, and there will never be a loss of jobs in quality. A company dedicated to its customers has a quality foundation.