Hudson Garrett, vice president of clinical affairs at PDI
1. Where do you work?
PDI, a global leader in the prevention of healthcare and community acquired infections. I am based in Atlanta, but travel extensively both domestically and internationally.
2. What do you do – what’s your title?
Vice president, clinical affairs. I am responsible for our clinical affairs program, medical science liaisons, external clinical studies and validation studies, and also managing key relationships with external partners such as the U.S. Centers for Disease Control and Prevention.
3. What’s your educational background?
My degrees include:
-Doctorate in healthcare administration and policy.
-Post-masters in infection prevention and control.
-Post-master’s in family nurse practitioner.
-Master’s in nursing.
-Master’s in public health.
-Bachelor’s in biology and chemistry.
-Bachelor’s in nursing.
4. How long have you been an ASQ member?
Less than a year.
5. What do you think is most important in implementing a Six Sigma project?
Maintaining focus on the voice of the customer. Also, hardwiring quality into healthcare processes and procedures. In my line of work, lives are at stake with preventable healthcare-associated infections.
6. Why do you think Six Sigma is important?
It provides a standard nomenclature to address complex healthcare system problems. It also eliminates waste and the potential for error.
7. Why do you think quality is important?
Quality is the backbone of high quality healthcare services and must be the cornerstone of clinical healthcare services. It also demonstrates that evidence-based practices are hardwired in the system and will reach every single patient in the healthcare delivery network.
8. What’s your favorite benefit of quality?
It provides a standardized approach to ensuring consistency and highly effective outputs within healthcare. It lowers the potential for error, which, in healthcare, is a patient adverse event. These adverse events can cause death.
9. Why did you choose to go into the quality field?
I work in a role that encompasses a tremendous amount of healthcare quality, and I also work directly with our vice president of quality. In healthcare, high quality outcomes are the expectation of patients—and rightfully so. They deserve the best possible healthcare services we have to offer, each and every time.
10. What’s your best advice to someone new to quality?
Find a mentor, someone that you can trust and will take you under their wing. There are two excellent colleagues in our quality and regulatory department that I greatly admire. They both have been instrumental in my professional growth and are excellent teachers. It is also helpful to get out into the actual environment and observe real time results.