Diane Lippman, project manager specialist at GP Strategies.
Where do you work?
GP Strategies in Seattle.
What’s your title?
Project manager specialist.
What’s your educational background?
Six Sigma Master Black Belt.
How long have you been an ASQ member?
What do you think is most important in implementing a Six Sigma project?
A top to bottom deployment strategy, an execution plan and change management plan.
Why do you think Six Sigma is important?
Empowerment to do better without punitive metrics gives innovation and opportunity a chance to thrive.
Why do you think quality is important?
Striving to do the best garners the best.
What’s your favorite benefit of quality?
Opportunity to be better than we ever thought we could be.
Why did you choose to go into the quality field?
I resisted at first, but then really started to appreciate and value what a difference quality makes.
What’s your best advice to someone new to quality?
Take a chance and discover what is possible.