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Titilola Louisa Natasha Awogboro, principal management consultant, Sigma Qualitas Ltd.

Awogboro - PictureTitilola Louisa Natasha Awogboro is a principal management consultant at Sigma Qualitas Ltd. She has a bachelor’s degree in business computing and has been a member of ASQ for two years. She’s currently a senior member.

Here, Awogboro answers some questions related to the importance of Six Sigma.

What do you think is most important in implementing a Six Sigma project?

Executive buy-in and stakeholder enthusiasm.

Why do you think Six Sigma is important?

It provides a competitive advantage.

Why do you think quality is important?

Quality energizes a winning culture.

What’s your favorite benefit of quality?

Service improvements, such as cheaper, faster and more effective delivery.

Why did you choose to go into the quality field?

I chose to go into the quality field because of difficulties with measuring success as a means to giving staff a sense of achievement or enabling them to see where improvements were necessary.

What’s your best advice to someone new to quality?

Gain an understanding of the quality culture. Learn about the voice of the customer, the voice of the business, voice of the employee, voice of the process and managing change.

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