John Adkisson, business process lead for logistics and lean Six Sigma Black Belt, NASA Kennedy Space Center
John Adkisson works in process improvement and lean Six Sigma training at NASA’s Kennedy Space Center in Florida as the business process lead for logistics and a lean Six Sigma Black Belt. He earned a bachelor’s of science degree in physics from the College of William and Mary, and a master’s of arts degree in Industrial Management from Central Michigan University. He is also a trained U.S. Navy pilot and Federal Aviation Administration transport pilot. Adkisson is an ASQ member.
Here, he answers some questions related to the importance of Six Sigma.
What do you think is most important in implementing a Six Sigma project?
Absolute commitment from senior management champions and sponsors.
Why do you think Six Sigma is important?
As General Electric and other firms clearly demonstrated, Six Sigma contributes directly to the bottom line in a huge way. Also, workers get enthusiastic when given the opportunity to actually make improvements to the processes they use—it means someone is listening to them and values their point of view.
Why do you think quality is important?
An effective quality program delivers wagon loads of high-grade ore rather than a few gold nuggets. It directly benefits the revenue stream (lower production costs), morale (less rework) and safety (fewer accidents and less liability). You really cannot afford to be without it…
What’s your favorite benefit of quality?
Why did you choose to go into the quality field?
Recognition of its relevance and far reaching benefits.
What’s your best advice to someone new to quality?
Study the discipline carefully and become familiar with all the useful tools that are part of lean Six Sigma, the House of Quality and other areas.