ASQ - Quality Management Division


H1289 - The Quality Improvement Handbook, Second Edition
The Quality Improvement Handbook provides a very thorough introduction to the fundamental concepts and theories of quality improvement, intended to both teach the quality beginner and refresh the experienced professional. The book was written with the belief that knowledge of quality basics, teamwork, and continuous improvement are essential tenets of any successful career. The three editors of this collaborative handbook have over 100 years experience in the field of organizational improvement. Written according to the ASQ Certified Quality Improvement Associate (CQIA) Body of Knowledge, this book proves an excellent study guide for anyone preparing for the CQIA exam.

Member Price $40.00 List $50.00

To order the book from Quality Press, Click Here.

H1013 - Principles of Quality Costs: Principles, Implementation, and Use, Third Edition
Edited by Jack Campanella
This latest edition of the classic Quality Costs series presents everything you need to know about the cost of quality. New material has been added on quality costs in education, banking, and software development environments with significantly expanded coverage of quality costs in service industries.

This book offers material on quality costs in ISO 9000, activity based costing, and quality costs in small business. Over 50 illustrations amplify the how-to nature of this book, making it ideal for anyone working on a quality cost system. Approximately 180 pages, hardcover. (1999)

ISBN:O-87389-443-X Member Price $52.00 List $65.00

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