ASQ - Customer-Supplier Division

Betty Kildow


Supply Chain Business Continuity
Taught by
Betty A. Kildow
Sponsored by the ASQ Customer-Supplier Division, Supply Chain Business Continuity is a one-day seminar designed for management, professional, quality, and technical personnel who want to explore business continuity planning with a focus on managing supply chain risk. Supply management professionals will gain greater understanding of business continuity planning and its application to managing supply chain risk. Continuity and risk management professionals will gain greater insight into the continuity needs of supply and procurement business units. Anyone with an interest in maintaining a resilient supply chain will benefit by learning more about this increasingly important core business practice.
The seminar begins by defining business continuity – what it is, and what it isn’t. We’ll investigate how to include the supply chain in each phase of the business continuity planning life cycle. The importance of identifying, mitigating, and planning for internal, upstream, and downstream disruptions and the value of customer-supplier partnerships in managing risk are explored. An assessment will be completed to measure your organization’s current level of business continuity capability and an interactive tabletop exercise will be conducted.
Topics Covered:
• Including the supply chain in a best practice step-by-step business continuity planning process
• Identifying internal and external supply chain risks and how to mitigate them
• Supply chain continuity strategies
• Partnering with suppliers and other business partners to build continuity capability
• Regulations, guidelines, and certifications including ISO 22301, the ISO standard for business continuity management released in 2012
Hands-on and interactive, the workshop provides an opportunity for anyone with an interest in advancing their organization’s ability to deliver its product or service…no matter what…to learn more about supply chain business continuity planning. You will receive a copy of Betty Kildow’s book A Supply Chain Management Guide to Business Continuity (AMACOM Publishing) and a set of workshop materials.
About Betty A. Kildow:

Betty Kildow is a consultant and author of A Supply Chain Management Guide to Business Continuity (AMACOM 2011). A Fellow of the Business Continuity Institute (FBCI), and a Certified Business Continuity Professional (CBCP), Betty has specialized in business continuity consulting for two decades working with diverse companies and businesses. She is a frequent conference speaker in North America and Europe and has written articles that have appeared in professional publications in North America, Asia, and Europe. She serves as a member of the Business Continuity Journal’s Peer Review Panel and is a Board Member of the Institute for Supply Management Risk Group.

Revised January 2013


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