The International Growth of Quality

Abstract:Human, economic, and technological changes in the international arena require that businesses deliver high quality value to customers. Fundamental to any business's competitive strength is its ability to understand and implement the language of quality. This language recognizes that quality is what the customer says it is and places emphasis on quality leadership. For companies to meet the demands of the international environment and maintain their quality competitiveness, they must focus their leadership in five quality process areas: More powerful practices to launch new products, more effective management of suppliers, consistent motivation of human resources, emphasis on the economics of quality, and development of new strategic leadership of quality …

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there are many aspects, but before the language of quality the definition of "quality" must be clearly defined.

Aylin N. Sener
CQPA, CQE, CQA
--Aylin N. Sener, 06-22-2015


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