Four Ways to Get Help

1. Review Frequently Asked Questions (FAQs).

Top FAQs

I forgot my password. How do I obtain it?

I'm a member of ASQ. How do I log in?

What are the differences between the types of individual memberships that ASQ offers?

How can I apply for a certification exam?

Where are certification testing locations near me?

Will I receive a confirmation that I've been approved to take my exam prior to the exam date?

What is the passing score on a certification exam?

FAQ Topics


2. E-mail your question.


3. Chat online with a Customer Care representative.

Customer Care Representatives are available online Monday through Friday, 7:00 a.m. to 5:00 p.m. (Central).


4. Call us.

North America: 800-248-1946 (United States and Canada only)
Mexico: 001-877-442-8726
India: +91 11 46783399 / 40793571/2
All other locations: +1-414-272-8575

Customer Care Representatives are available Monday through Friday, 7:00 a.m. to 5:00 p.m. (Central). You may also send us a fax at 414-272-1734.

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ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.