A successful culture of quality starts with a common language that an organization uses to talk about meeting the needs of its customers to ensure their satisfaction. A strong culture of quality is a key component to an organization's success.
To further understand the importance of culture of quality and its impact worldwide, ASQ has partnered with Forbes Insights – the research arm of Forbes Media – to investigate ways organizations can strengthen quality and the bond between the formal and the informal – between what is said and what is done.
This first-of-its-kind global study offers actionable insight into how a more quality driven culture can accelerate business performance.
Culture of Quality:
Accelerating Growth and Performance in the Enterprise
Cultura De La Calidad:
La Aceleración Del Crecimiento Y Del Desempeño En La Empresa
The Culture of Quality research results show: