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Insights on Excellence from ASQE

Benchmarking season is now open — request access now!
IoE Research Categories 2025

What is Insights on Excellence®?

ASQE’s Insights on Excellence® (IoE) Benchmarking Tool establishes a global data set across ten categories of organizational performance excellence—Operations; Voice of the Customer; Workforce; Leadership; Strategy; Technology; Measurements & Results; Barriers & Disruptors; Environmental, Social and Governance (ESG); and the latest IoE category, Cost of Quality.

Survey participation in the IoE Benchmarking Tool is an exclusive benefit of ASQ Organizational Membership, but the industry- and category-specific reports created using the annually compiled benchmarking results are complimentary for members and nonmembers. The data also supports the trending content for ASQ’s member-exclusive thought leadership events like the Ascend Webinars and Excellence Roundtables.

THE LATEST IoE RESEARCH

2026 ASQE INSIGHTS ON EXCELLENCE BENCHMARKING HIGHLIGHTS REPORT

The 2026 ASQE Insights on Excellence Benchmarking Highlights Report analyzes organizational performance across ten categories, with data highlighting a persistent gap between recognizing the importance of quality and executing it consistently, along with challenges related to technology adoption and use, information sharing, and ongoing supplier issues that impact outcomes. The report also features a sidebar with subject matter experts who weigh in on the data, offering practical insights and recommendations.

Explore the insights in this report to understand that while organizations have strong quality foundations, opportunities remain to improve technology use, supplier collaboration, cross-functional learning, and the connection between quality and business performance.

 

Graphic that reads "Leadership's commitment to quality strengthened in 2025: 87% of respondents agreed that their organization's leaders made quality a priority in 2025, 15 percentage points more than in 2024. 
Graphic that reads "Most respondents report moderate to high financial impact from poor quality: 89% of respondents reported at least a moderate financial impact from poor quality in 2025, 37% reporting high impact." 
Graphic that reads "Technology investment impact, agreement remains high, strong endorsement declines: 20% of respondents completely agreed that technology investments improved performance against quality objectives at their organization in 2025, 11 percentage points less than in 2024." 

 

Lean Six Sigma for Good Podcast – Using Lean to Minimize Waste Within ESG Initiatives

Join Brion Hurley, ASQ Senior Member and Founder and Lean Six Sigma Master Black Belt Consultant at Business Performance Improvement, Beth Cudney, ASQ Fellow and Professor of Data Analytics at Maryville University, and Erin Bauer, former Product Development Manager at ASQE, as they explore insights from ASQE's 2024 IoE Focus Study: Utilizing Lean to Minimize Waste Within ESG Initiatives. In this episode, they discuss cost of quality, circular economy, ESG versus Sustainability terminology, how lean can be used to advance organizational performance in sustainability, why lean Six Sigma makes ESG initiatives easier to implement, and career opportunities for process improvement and quality professionals to work on ESG.

They also touch on the Organizational Membership benefits of the IoE Benchmarking Tool and provide a sneak peek of the topic for the next ASQE IoE Focus Study.

 

Explore the connected ASQE events and offerings:

“People take action after bad things happen. It takes a big event like a major recall or the pandemic to get companies aligned to have good prevention plans in place.”


“As a non-profit organization dedicated to training, certifying and supporting the field of quality, we knew that who we partnered with to deliver Insights on Excellence was going to be essential to achieving our goals. Forbes Insights is a globally-recognized strategic research organization with the resources to bring our vision to life and provide comprehensive data so we can help organizations move forward on a path to excellence.”