Library
How Audits Support Supply-Chain Management
After a review of the general model for all operational audits, Dennis Arter will address the question of which suppliers should be part of the auditing program. Most of the hour’s presentation will cover the four building blocks of supply-chain management: know what you want, identify a supplier, place the order, and monitor performance. In each area, Dennis will discuss the positive contributions that an audit can offer. The overall goal is to improve the performance of both parties: customer and supplier. Presenter: Dennis Arter is an ASQ Fellow, Certified Quality Auditor, and recipient of the ASQ Distinguished Service Medal. He is closing out his 40-year career in quality, as an expert in the field of auditing. His books and teaching have enriched the lives of fellow professionals around the world.
- Filetype: mp4
- Publish date: 2014-08
- Keywords:
Measuring the Effectiveness of SQE
Webinar
Webinar Recording: The effectiveness of SQE activities is often difficult to measure. This webinar provides some thoughts on how time and dollars can be used to give management some measurements that clearly show the effectiveness of this function...
- Filetype: mp4
- Publish date: 2013-04
- Keywords:Webinar, Supplier quality engineering (SQE), Procurement, Measurement, Cost effectivness
Culture of Quality: Establish an Environment Where Employees "Live" Quality
Webinar
Webinar Recording: Listener may want to listen to the recording, while manualing viewing the PowerPoint file (see link below)to resolve the lack of coordination between the spoker's dialogue the the slide shown. We regret and apologize for this problem...
- Filetype: flv
- Publish date: 2013-02
- Keywords:Webinar
Culture of Quality: Establish an Environment Where Employees "Live" Quality
Webinar
Presentation Slides: This webinar will discuss highlights from CEB Quality’s research on how leading organizations enable employees to "live" quality, rather than simply follow it...
- Filetype: pdf
- Publish date: 2013-02
- Keywords:Webinar
Taking Care of the Customer: Who’s in Charge and How Can Quality Help?
Webinar
This webinar introduces key concepts and mindsets of customer focus, examines change agent roles (both formal and informal) and outlines conversations and tools that matter for increasing Customer-Focus...
- Filetype: mp4
- Publish date: 2012-06
- Keywords:Webinar
Delivering Quality and Being Easy to Do Business With in Supply Chain Settings
Presenter Biography
- Filetype: pdf
- Publish date: 2012-01
- Keywords:Delivering Quality Webinar
Delivering Quality and Being Easy to Do Business With in Supply Chain Settings
Webinar
This webinar will make supply chain managers uncomfortable by challenging conventional wisdom in many settings and will show how best practices with external customers can be easily translated into similar processes for internal customers.
- Filetype: mp4
- Publish date: 2012-01
- Keywords:Delivering Quality Webinar
Building and Maintaining a Good Supply Relationship Throughout Problems
- Filetype: mp4
- Publish date: 2011-05
- Keywords:Webinar,Supply Relationship